employmentType
Tiempo Completo
companySize
10,000+
salary
Salario no divulgado
department
Otro
onSite
Guadalajara, Jal., Mexico
Habilidades
- Call Center
aboutTheRole
Descripción del trabajo
About the Role:
The Bilingual Contact Center Recruitment Specialist is a Hybrid position responsible for consistently achieving phone recruitment, resolution, and installation targets. You'll utilize proven recruitment techniques to engage pre-determined households and persuade them to participate in Nielsen ratings across our various panels. This role requires a unique combination of skills and style, along with in-depth knowledge of Nielsen's operations.
This role is a Hybrid position with a requirement to work in the office and has flexibility for working from home. The majority of the time will be spent working in the office.
LI-SM1
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a
nielsen.com
domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com
address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.Otros requisitos
Job Responsibilities & Home Office Requirements:
- Recruit households for Nielsen ratings panels via phone
- Conduct interviews, gather data, and schedule installations
- Meet performance targets and quality standards
- Resolve objections and build rapport with households
- Maintain a home office with high-speed internet (80mbps download, 10mbps upload)
- Work flexible hours, including evenings and weekends
What You’ll Need:
- High school diploma or equivalent work experience.
- Fluency in both English and Spanish (written and verbal) is essential.
- Strong negotiation and customer service skills
- Must have strong computer skills and working knowledge of IOS, MS Windows and Google applications
- Experience with CATI systems and dialers (preferred)
What you can expect:
- Above the law Benefits
- Flexible Schedules: We offer a variety of shift options to accommodate diverse needs. Exact shift details will be discussed during the interview process.
- All candidates must be willing to work one weekend day per week.
What’s in it for me:
- Comprehensive training program
- Opportunity to work with cutting-edge technology
- Join a global leader in media measurement
benefits
noBenefits
Powering a better media future for all people
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