Ubong Udoh

Provide specialist advice, support, and guidance to all managers and staff on sickness absence management, disciplinary, grievance, capability, and bullying and harassment cases, as appropriate, ensuring a consistent approach in line with Trust policies and legislation. Timely respond to HR queries within my care group on terms and conditions of employment, agenda for change, including salary, annual leave, sick leave, maternity leave etc. Successfully manage a caseload of ER cases – updating the case management tracker, provide support and advice to managers, Investigating Officers and Case Managers during investigation and disciplinary hearing. Participate in the preparation and delivery of HR related training (e.g., sickness absence/ capability/ discipline / bullying and harassment, Leadership framework) to managers and staff. Participate and provide support to the HR Advisory team in organizational change including TUPE, redundancy etc. as well as other ad-hoc HR projects. Actively support HR managers in policy development, training, ER issues and other people matters. Support organizational change, restructuring developmental activities where required. Organize and deliver workshops/training to employees and managers for a better understanding of the Trust new processes, policies, and programs.

Provide specialist advice, support, and guidance to all managers and staff on sickness absence management, disciplinary, grievance, capability, and bullying and harassment cases, as appropriate, ensuring a consistent approach in line with Trust policies and legislation. Timely respond to HR queries within my care group on terms and conditions of employment, agenda for change, including salary, annual leave, sick leave, maternity leave etc. Successfully manage a caseload of ER cases – updating the case management tracker, provide support and advice to managers, Investigating Officers and Case Managers during investigation and disciplinary hearing. Participate in the preparation and delivery of HR related training (e.g., sickness absence/ capability/ discipline / bullying and harassment, Leadership framework) to managers and staff. Participate and provide support to the HR Advisory team in organizational change including TUPE, redundancy etc. as well as other ad-hoc HR projects. Actively support HR managers in policy development, training, ER issues and other people matters. Support organizational change, restructuring developmental activities where required. Organize and deliver workshops/training to employees and managers for a better understanding of the Trust new processes, policies, and programs.

Successful project managed and implemented the digital right to work check, transitioning from all manual process, leading to a reduced turnaround time for onboarding checks. Managed all of the organization people systems i.e., Unit4, Bright HR, Xydus RTW and the Life Portal. Promptly prepared period people reports and on-demand people data for SBL decision making. First point of contact for all people system issues, providing user support to employees & managers queries and request. Ensured the prompt submission of payroll inputs for the month, reducing error margin in people data. Achieved data integrity and reduced error margin on people data through period data audits on Unit4 and conducted training for all team members on system requirement and updates. Created and updated reporting data for the BI Team. Ensured prompt enrollment of new joiners into Unit4 and other people systems and actioned all changes on the system.

Successful project managed and implemented the digital right to work check, transitioning from all manual process, leading to a reduced turnaround time for onboarding checks. Managed all of the organization people systems i.e., Unit4, Bright HR, Xydus RTW and the Life Portal. Promptly prepared period people reports and on-demand people data for SBL decision making. First point of contact for all people system issues, providing user support to employees & managers queries and request. Ensured the prompt submission of payroll inputs for the month, reducing error margin in people data. Achieved data integrity and reduced error margin on people data through period data audits on Unit4 and conducted training for all team members on system requirement and updates. Created and updated reporting data for the BI Team. Ensured prompt enrollment of new joiners into Unit4 and other people systems and actioned all changes on the system.

HR Digital Transformation: successfully automated key HR transactional process & digitalization of records by leading the seamless transition of the organization HRIS; from Sage to Oracle HCM). Successfully developed and executed culture enhancement initiatives that increased employee’s awareness and internalizations of the culture elements that resulted in a 97% average pass rate of the Cultural Assessment. Achieved an 80% satisfactory rating from new hires feedback by designing and implementing the first virtual onboarding Program for new hires at the peak of Covid-19. Achieved an improved average resolution time for employee relations cases i.e. long-term absence, sickness, grievance and disciplinary issues, performance issues etc. Reduced error margin in employee data to less than 10% by proficiently utilizing the company's HRIS system (HR Flex, SAGE and Oracle) to input, manage and monitor pertinent people data. Enrich the reward and recognition system by successfully developing and onboarding of the reward-based system – “eFlex”.

HR Digital Transformation: successfully automated key HR transactional process & digitalization of records by leading the seamless transition of the organization HRIS; from Sage to Oracle HCM). Successfully developed and executed culture enhancement initiatives that increased employee’s awareness and internalizations of the culture elements that resulted in a 97% average pass rate of the Cultural Assessment. Achieved an 80% satisfactory rating from new hires feedback by designing and implementing the first virtual onboarding Program for new hires at the peak of Covid-19. Achieved an improved average resolution time for employee relations cases i.e. long-term absence, sickness, grievance and disciplinary issues, performance issues etc. Reduced error margin in employee data to less than 10% by proficiently utilizing the company's HRIS system (HR Flex, SAGE and Oracle) to input, manage and monitor pertinent people data. Enrich the reward and recognition system by successfully developing and onboarding of the reward-based system – “eFlex”.

HR Digital Transformation: successfully automated key HR transactional process & digitalization of records by leading the seamless transition of the organization HRIS; from Sage to Oracle HCM). Successfully developed and executed culture enhancement initiatives that increased employee’s awareness and internalizations of the culture elements that resulted in a 97% average pass rate of the Cultural Assessment. Achieved an 80% satisfactory rating from new hires feedback by designing and implementing the first virtual onboarding Program for new hires at the peak of Covid-19. Achieved an improved average resolution time for employee relations cases i.e. long-term absence, sickness, grievance and disciplinary issues, performance issues etc. Reduced error margin in employee data to less than 10% by proficiently utilizing the company's HRIS system (HR Flex, SAGE and Oracle) to input, manage and monitor pertinent people data. Enrich the reward and recognition system by successfully developing and onboarding of the reward-based system – “eFlex”.

Designed and implemented technical assessment centers for evaluating candidates’ hands-on skills and competencies resulting in the successful hire of 18 O&M technicians, 1 Project Officer and 4 Machinist. Developed competency-based assessment sheets for assessing high level roles. Organizational Design - Developed, reviewed and validated job description for old and new roles to ensure alignment with the new business structure.

Designed and implemented technical assessment centers for evaluating candidates’ hands-on skills and competencies resulting in the successful hire of 18 O&M technicians, 1 Project Officer and 4 Machinist. Developed competency-based assessment sheets for assessing high level roles. Organizational Design - Developed, reviewed and validated job description for old and new roles to ensure alignment with the new business structure.

Designed and implemented technical assessment centers for evaluating candidates’ hands-on skills and competencies resulting in the successful hire of 18 O&M technicians, 1 Project Officer and 4 Machinist. Developed competency-based assessment sheets for assessing high level roles. Organizational Design - Developed, reviewed and validated job description for old and new roles to ensure alignment with the new business structure.

Performed manpower planning functions. Involved in client relationship management; developed new market leads and responded to client inquiries, request and complaints. Executed recruitment & selection projects for clients in the E-commerce, dredging and construction, microfinance, telecoms, consumer Goods, Energy, Insurance, Travel & Hospitality, Luxury Real Estate and NGO. Successfully coordinated training & handled training logistics. Provided HR administrative support to the team. Updated candidates’ and client database. Managed the organization’s Applicants Tracking System (ATS) – Smart Recruiters and Quandidate.

Performed manpower planning functions. Involved in client relationship management; developed new market leads and responded to client inquiries, request and complaints. Executed recruitment & selection projects for clients in various industries. Coordinated training & handled training logistics. Provided HR administrative support to the team. Updated candidates’ and client database. Managed the organization’s Applicants Tracking System (ATS) – Smart Recruiters and Quandidate.

Performed manpower planning functions. Involved in client relationship management; developed new market leads and responded to client inquiries, request and complaints. Executed recruitment & selection projects for clients in the E-commerce, dredging and construction, microfinance, telecoms, consumer Goods, Energy, Insurance, Travel & Hospitality, Luxury Real Estate and NGO. Successfully coordinated training & handled training logistics. Provided HR administrative support to the team. Updated candidates’ and client database. Managed the organization’s Applicants Tracking System (ATS) – Smart Recruiters and Quandidate.