مرحبا، أنا Birungi Michelle!
Customer Care Representative في Ison experiences
I am an aspiring economist, I have experience working in teams to deliver projects which involve collection and interpretation of data using software, development of business proposals, and adherence to strict deadlines. I demonstrate exceptional communication and relationship building skills and encourages team collaboration in order to achieve excellent levels of customer satisfaction. Committed to the delivery of high service standards, with strong customer care skills and the resourcefulness to deliver consistent sales results.
وسائل التواصل الاجتماعي
لم تتم إضافة روابط اجتماعية
الخبرة
Ison experiences
Customer Care Representative
December 2022 - الحالي
Listen to customers’ concerns, issues and questions.
Applying excellent customer service skills whilst offering advice and assistance to customers in a professional and efficient manner.
Utilising interpersonal and communication skills while engaging with customers.
Resolve customers’ concerns and answer customers’ questions to my best ability.
Seize opportunity to upsell products like phones, cash loans, and insurance to the customers.
Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
Collecting and analysing customer feedback.
Attending and engaging in team meetings relating to targets and company updates.
التعليم
الشهادات والشارات
لم يتم اضافة الشهادات أو الشارات
المشاريع
لا توجد مشاريع مضافة
اللغات
الإنجليزية
المهارات
لا توجد مهارات مضافة
هل أنت جاهز لتجربة شخصية؟ نستخدم ملفات تعريف الارتباط والتقنيات المماثلة لتخصيص موقعنا خصيصًا لك. بالنقر فوق 'قبول'، أنت تعطينا الضوء الأخضر لاستخدام ملفات تعريف الارتباط والتقنيات المماثلة. 🍪