Antony Kimanthi
ICT Officer en Public Service Commission
Tecnología de la Información en Jomo Kenyatta University of Agriculture and Technology University
Kenia
¡Hola, soy Antony Kimanthi!
ICT Officer en Public Service Commission
As a dedicated Technology Professional, I am committed to harnessing technology to address real-world challenges. With a proven ability to enhance data quality and accessibility, I bring a unique blend of technical expertise and a passion for deriving insights from data. In my prior roles, I have successfully maintained, trained, and documented ICT frameworks, significantly boosting operational efficiency. My commitment to optimizing IT systems and resolving issues promptly aligns with my eagerness to delve into data analysis. I aim to uncover valuable trends and patterns that drive informed decision-making, thereby enhancing organizational efficiency. Thriving in dynamic and challenging environments, I am confident in building a rewarding career that seamlessly aligns with the organization's vision at the intersection of technology and data analytics.
Experiencia
Public Service Commission
ICT Officer
April 2023 - Presente
• Revolutionized data organization by implementing a visually appealing and user-friendly way, resulting in enhanced accessibility and usability. • Collaboration with cross-functional teams and user training and support, leading to an increase in process/work efficiency. • Resolving 95% of technical
CarePay Limited
System Support Specialist
January 2020 - September 2022
• User Support: Responded to 2-5 support tickets/day through Jira with < 1 hour response time. • Scheduled and facilitated at least 5 meetings/week, doubling signed providers in 1.5 years with the team. • Analyzed and visualized around 30-40 reports/week, thus identifying insights that inform decision-making and improving the team's operational efficiency. • Managed 100 providers, and contracted at most 7 new ones per month. • Resolved 10-20 fingerprint-related issues per week with a 99% success rate. • Onboarded more than 5 new providers/per month, contributing to the company’s growth.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Nativo
Suajili
Nativo
Habilidades
Data Analysis
Visualization of Data
Excel
PivotTables
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