Shaphan Karanu

Installing and configuring hardware and software components to ensure usability. Developing and implementing network security policies and procedures. Designing, implementing, and maintaining the school's network infrastructure, including the Wi-Fi platform, switches, Active Directory, firewalls, and related technologies. Troubleshooting and resolving network issues, including connectivity problems, security breaches, and other technical issues. Proactively monitoring and following up on escalated infrastructure-related issues to ensure that they are resolved in a timely and effective manner. Monitoring network performance and identifying areas for improvement, including upgrading hardware and software as needed in collaboration with the Network and Systems Manager. Managing network access controls, including user accounts, permissions, and passwords. Ensuring all network systems are up-to-date with the latest security patches and software upgrades. Maintain accurate and up-to-date documentation of all network infrastructure and configurations. Provide technical support to end-users, including troubleshooting, problem-solving, and training. Keep up-to-date with emerging network technologies and make recommendations for their adoption when appropriate

Analyzing IT infrastructure and implementing solutions in order to meet business needs. Collaborating with the technical in-house team to review and compile detailed reports on the efficacy of the IT system. Assessing security threats and providing advice on technology best practices. Determining information system requirements and defining project objectives. Evaluating infrastructure and IT requirements and training staff on the use of new systems.

Installing and configuring hardware and software components to ensure usability. Providing support to users and being the first point of contact for error reporting. Coordinating new staff orientation and training them on the use of information technology software and equipment. Planning and directing virtual server setup and maintenance. Diagnosing technical issues and implementing effective repairs. Establishing and maintaining positive relationships with vendors and service providers to ensure uninterrupted operations. Evaluating software and hardware and upgrading anti-virus software to ensure security at the user level. Managing the inventory of IT equipment and coordinating equipment maintenance and repair works. Reviewing and updating the driver competency camera system on all the school buses.

Conducted daily backup operations and managed technical documentation. Ensured security at the user level by installing and upgrading anti-virus software. Performed tests and evaluations on new software and hardware and ensured software compatibility on all computers. Troubleshot hardware and software issues and ensured timely resolution. Oversaw the security and privacy of networks and computer systems. Optimized performance by building and effectively maintaining local networks. Scheduled and executed upgrades and maintenance services without interrupting normal operations.