Mohammad Sadik

Mohammad Sadik is a dedicated and empathetic professional with a passion for making a positive impact in the lives of others. With a background in customer service and education, Mohammad has honed his communication and problem-solving skills while providing support and guidance to individuals. Mohammad holds a Bachelor of Art in Management with a concentration on operation and logistics from Southern New Hampshire University. His educational background has equipped him with a solid foundation in understanding business operations and managing logistics effectively. Throughout his career, Mohammad has gained valuable experience in customer support and service roles. He has worked as an Academic Advisor at Multi-Aid Programs (MAPs), where he supported students in preparing their projects and provided assistance in mastering daily tasks. Additionally, he has served as an English Teacher at Nour School, where he educated children in fundamental English skills and created engaging learning materials. Mohammad is known for his strong interpersonal skills and ability to empathize with customers and students alike. He approaches challenges with professionalism and composure, adapting quickly to changing priorities and delivering efficient solutions. His attention to detail and commitment to accuracy ensure that customer interactions are documented thoroughly and effectively. In addition to his customer service expertise, Mohammad is fluent in Arabic, both in writing and speaking, and possesses an upper intermediate level of proficiency in English. He is also proficient in using Microsoft Suite (MS Excel, Word, and PowerPoint) and Zoom, and has acquired certifications in basic accounting and digital marketing basics. Driven by a desire to contribute to the success and satisfaction of customers, Mohammad is now seeking a new opportunity as a Junior Customer Support Specialist. He is excited to leverage his skills and experiences to deliver exceptional support experiences and build strong customer relationships. With his dedication, adaptability, and commitment to excellence, Mohammad is poised to make a significant difference in the field of customer service and support.