Yves Mfitumukiza Ndayisaba

Installed fiber optics for LIQUID TELECOM in 50+ residential and corporate settings, resulting in a 40% increase in internet connectivity for local communities. Conducted seamless splicing of over 100 fiber optics cables, reducing connectivity downtime by 30% and enhancing network stability. Provided exceptional customer support, resolving issues for 80+ clients promptly, achieving 95% client satisfaction and bolstering the company's reputation.

• Installed fiber optics for LIQUID TELECOM in 50+ residential and corporate settings, resulting in a 40% increase in internet connectivity for local communities. • Conducted seamless splicing of over 100 fiber optics cables, reducing connectivity downtime by 30% and enhancing network stability. • Provided exceptional customer support, resolving issues for 80+ clients promptly, achieving 95% client satisfaction and bolstering the company's reputation

• Repaired and optimized functionality for 150+ StarTimes TVs and decoders, significantly improving customer viewing experiences by 50%. • Diagnosed and replaced damaged components across 200+ devices, resulting in a 90% increase in device efficiency and reducing downtime. • Employed efficient troubleshooting, achieving a 90% success rate in issue resolution, leading to a 40% decrease in customer complaints.

Repaired and optimized functionality for 150+ StarTimes TVs and decoders, significantly improving customer viewing experiences by 50%. Diagnosed and replaced damaged components across 200+ devices, resulting in a 90% increase in device efficiency and reducing downtime. Employed efficient troubleshooting, achieving a 90% success rate in issue resolution, leading to a 40% decrease in customer complaints.