Oyindamola Aina
Freelance Product Manager en Real Impact School
Análisis de Datos en Udemy
Nigeria
¡Hola, soy Oyindamola Aina!
Freelance Product Manager en Real Impact School
Passionate product manager with a strong customer-centric approach, experienced in data analysis, product management and market research. Eager to drive product success and achieve business objectives.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Real Impact School
Freelance Product Manager
August 2023 - Presente
Communicated effectively with cross-functional teams on project/product goals. Created a project roadmap using productivity tools, enhancing project visibility and alignment. Conducted in-depth market research on product implementation best practices. Prioritized tasks and projects to meet deadlines and exceed goals. Demonstrated empathy and strong organizational skills in collaborating with individuals and teams.
Greensprings School
Customer Service Representative
May 2021 - January 2024
Actively engaging Customers who walk in/ call regarding admission enquiries Adding new students, removing pictures, scanning and uploading student documents on SIMS Processing orders, forms, applications, and requests. Keeping records of interactions, transactions, and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support. Wellness calls to existing parents carried out periodically Follow up calls to prospective parents Engaged with admission inquiries, ensuring excellent customer service. Processed orders, forms, applications, and requests, achieving 80% efficiency. Conducted wellness calls to existing parents and follow-up calls to prospective parents, increasing customer satisfaction by 70%. Maintained records of interactions using CRM software and improved overall customer satisfaction.
Educación
![Administración de Empresas](/_next/image?url=https%3A%2F%2Fcdn.localized.world%2Forganizations%2F385%2Fbc7dc944-3d89-4435-bd5e-d6abc760b123.png&w=112&q=75)
Administración de Empresas
Nexford University
![Educación Infantil](/_next/image?url=https%3A%2F%2Fd2e99mz4b7o3o0.cloudfront.net%2F58cf505d-ba9c-4fcc-ac66-0034d0296815%2F1686727682342.jpg&w=112&q=75)
Educación Infantil
University of Lagos
Graduado en 2019
![Educación Infantil](/_next/image?url=https%3A%2F%2Fd2e99mz4b7o3o0.cloudfront.net%2F58cf505d-ba9c-4fcc-ac66-0034d0296815%2F1686727682342.jpg&w=112&q=75)
Educación Infantil
University of Lagos
Graduado en 2019
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Profesional
Habilidades
No se agregaron habilidades
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