WINNIEY JEPKIRUI

Maintained a clean, organized warehouse and ensured that all products were stored in the correct location. • Used computer system to record inventory levels of incoming shipments and outgoing orders and prepared reports for management regarding stock levels. • Assisted with loading and unloading trucks when necessary, performed quality control checks on incoming goods, and assisted other employees as needed. • Performed other duties as assigned by management including cleaning tasks such as sweeping floors or mopping where appropriate. • Maintained accurate records for all incoming and outgoing shipments; ensured that invoices matched with the correct order. • Checked in deliveries from vendors, ensuring that they contained only ordered products and were within budget limits • Maintained quality standards in performing duties within established time frames while always adhering to all safety regulations. Managed petty cash for all operations in the warehouse. • Carried out the prompt dispatch of products from the main warehouse to all depots around the north rift and south rift region. • Collected projections across all depots in the North and South rift region to avoid stock-outs and supply them on time. • Followed all company policies and procedures regarding safety practices and job performance expectations while on duty.

• Processed incoming and outgoing mail, packages, and courier deliveries in a timely manner. • Maintained the cleanliness of the warehouse by performing daily cleaning duties as assigned. • Assisted with loading and unloading trucks for delivery or pick-up purposes when needed. • Performed other clerical tasks such as copying documents, filing paperwork, etc., as required by management. • Provided support to all departments within the company when needed including shipping & receiving, accounting, sales, marketing, etc. • Assisted in the development of a new system to track inventory, which reduced errors by 40%. • Maintained accurate records for all incoming and outgoing shipments, including tracking numbers and order details. • Kept up-to-date information on customer accounts, ensuring that each one was serviced efficiently and accurately. • Prepared reports detailing sales trends and customer demographics for use in marketing campaigns. • Logged all incoming shipments, organized inventory by part number, and checked for accuracy before entering it into the computer system. • Maintained proper safety procedures during warehouse operation and training of new employees.

• Provided coaching, feedback, and support for 10+ revenue officers in order to improve performance and achieve goals. • Trained 15+ new hires on job expectations, safety practices, customer service standards, etc., as well as conducted random audits of revenue officer activity throughout the day. • Monitored daily sales reports from each store location to identify trends or issues that may require further investigation by management staff. • Maintained awareness of competitor pricing strategies through regular visits to competitors’ stores within assigned territory and/or monitoring local advertising media such as radio stations or newspapers where applicable. • Collected payments from customers for utility bills, including water and gas services; collected delinquent accounts on a regular basis. • Maintained accurate records of all transactions in the cash register and computer system to ensure proper billing procedures • Operated within company policies and procedures while collecting payment for utility bills at customer’s residence. • Responded to emergency situations such as fire alarms or medical emergencies during work hours when necessary. • Provided excellent customer service by answering questions about billings, account balances, and other inquiries. • Managed the tax collection process for the municipality, including issuing tax bills, collecting payments, and working with delinquent taxpayers. • Maintained accurate records of all tax collections and provided monthly reports to the municipality. • Assisted taxpayers with questions and concerns regarding their tax bills and payments.