William Ochieng

Compiling customer invoices with their goods return and forwarding them for payment. Handling of customer complaints as they arise. Team Leadership: Manage performance, coach staff, and find ways to improve sales activities. Administration Duties: Supervise company reception activities, and other front-office administrative activities. Goods dispatch & order fulfilment: Planning manpower to fulfil picking lists for dispatch within agreed timelines. Coordinate logistics to ensure timely dispatch. Storage, security, and stock control: General warehouse management, including space allocation, location optimization, and housekeeping. Optimize storage locations and space allocation. Ensure stock is secure and eliminate pilferage. Stock counts, audits, and checks Stock planning: Together with production and sales, plan target stock levels for all SKU. Approving special order requirements (e.g., single color, or exceptional customer requests) Improvement Projects: Initiate and / or supervise improvement projects; whether relating to the physical environment, products, sale processes, communication, or any other area.

Procurement functions: Successfully sourced, evaluated, and selected suppliers, resulting in improved supplier relationships and favorable purchasing terms. Negotiated satisfactory purchasing terms and discounts, resulting in cost savings and improved profitability. Raised LPOs and purchase requisitions promptly, ensuring timely procurement of materials and supplies. Sought approval for quotations, ensuring adherence to procurement policies and procedures. Store Operations Functions: Evaluated SOPs and aligned them with efficient and cost-effective strategies, resulting in streamlined store operations. Led the team in strategic and prompt decision-making, ensuring efficient and smooth store operations. Trained and evaluated the team on the best store operation procedures, enhancing team performance and efficiency. Identified and implemented best storage, store arrangement, and space optimization procedures, improving overall store efficiency. Ensured prompt servicing of orders and stock requests, enhancing customer satisfaction. Maintained proper and high-quality housekeeping standards, ensuring a clean and organized store environment. Data Analysis and Reporting: Ensured materials sent to sites matched specific quotations and highlighted observations with the QS, minimizing errors and discrepancies. Carried out monthly sales reports and identified material movement trends, enabling informed decision-making. Kept and updated inventories of tools and consumables across the company, ensuring accurate stock management. Analyzed and explained variances in stock take reports, identifying areas for improvement and implementing corrective actions. Maintained an accurate system listing of all stock items, enhancing inventory management and control. Logistics: Planned for the collection and delivery of purchased items, ensuring timely and efficient logistics operations. Ensured the timely delivery of site materials upon request, improving project timelines and customer satisfaction. Conducted vehicle inspections and initiated servicing when required, minimizing downtime and ensuring optimal vehicle performance. Conducted route planning and analysis to determine the most effective ETAs to sites, optimizing delivery routes and reducing transportation costs.

Tracked and monitored the system for all stock and non-stock items, ensuring accurate and up-to-date inventory records. Procured products from external suppliers, ensuring the right quantities were reordered and shipping containers were balanced for efficient shipment. Analyzed weekly and monthly cost of goods sold trends, providing valuable insights to the sales team and optimizing stock levels. Ensured optimal availability of products and services, minimizing stockouts and maximizing customer satisfaction. Guided and mentored the store staff, scheduling and assigning employees, and following up on work results. Coordinated the issuance of items from the store, ensuring efficient handling and accurate inventory tracking. Verified inventory counts and recorded adjustments, maintaining accurate inventory levels and minimizing discrepancies. Developed procurement and store management procedures and processes, enhancing operational efficiency and standardization. Ensured stock turnover, maintained FIFO, and highlighted out-of-stock/low stock situations, improving inventory management. Verified that received items matched details in the purchase order, ensuring accuracy and minimizing errors. Conducted monthly, quarterly, and annual stocktaking, improving inventory accuracy, and reducing discrepancies. Managed inventory, conducted stock and inventory analysis, and reported findings to support decision-making.

Led all inventory management procedures, analysis, and reporting, ensuring accurate stock reconciliation and optimal inventory levels. Provided accurate analysis of daily cumulative stock balance against purchased quantities, minimizing stock discrepancies. Designed and developed internal reports to measure performance, identify trends, and address operational issues. Led quarterly, monthly, and annual stock count activities, ensuring accurate stock reporting and accountability. Supported senior creative staff by providing inventory reports and insights to facilitate decision-making. Provided procurement team with data on optimal stock levels and consumption trends, enhancing procurement planning. Analyzed and maintained optimal stock order levels, ensuring timely replenishment, and reducing stockouts. Coordinated schedules with the logistics department, optimizing transport routes and ensuring prompt delivery. Ensured zero stockouts by analyzing consumption rates and determining safe stock levels for different depots. Collaborated with Warehouse Manager to develop problem-solving strategies and improve warehouse operations. Trained and empowered warehouse staff, fostering autonomy and improving overall warehouse performance. Ensured daily identification and segregation of obsolete stock items, optimizing inventory management. Maintained compliance with internal rules and regulations, ensuring adherence to stock and inventory management policies.

Received, issued, and stored all stock items and inventories, ensuring accurate inventory management. Supervised the loading and unloading of received items, ensuring proper storage, and minimizing damage. Maintained, inspected, and organized the warehouse, facilitating efficient operations and easy stock retrieval. Recorded receipts and issues of items, maintaining accurate and complete records for accountability. Documented all invoices dispatched to finance for record-keeping and payment processes. Participated in daily and monthly physical stock counts, providing accurate stock reports.

Maintained, inspected, and organized the warehouse, ensuring a well-organized and efficient storage space. Verified the quantity and serial numbers of received stock against delivery notes, ensuring accuracy in stock records. Loaded and unloaded packages in a fast-paced warehouse environment, supporting smooth operations. Served as a liaison between the warehouse and other departments, facilitating effective communication. Worked with finance to support payment processes and maintain accurate records. Carried out refilling of cylinders, updated gas volume reports, and provided stock level updates. Ensured accurate capture of stock information in the system and proper issuance to respective individuals.

Assisted in the preparation of procurement documents, such as Requests for Quotation and Requests for Proposal. Coordinated the routing, copying, and circulation of quotes, bids, and proposals for evaluation. Conducted research on pricing and obtained quotes for low-value items, ensuring cost-effective procurement. Assisted in the management of administrative processes throughout the procurement cycle. Prepared management information and statistical reports, providing valuable insights for decision-making. Maintained appropriate records to ensure accurate documentation of procurement processes and contractual agreements.