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Sao Fidel
Ingeniería de energía renovable en Jomo Kenyatta University of Agriculture and Technology
Kenia
¡Hola, soy Sao Fidel!
ACCOUNT COLLECTION MANAGER en CARE RECOVERIES LTD.
Sao Fidel is a Pan-African enthusiast, author, and writer at The Afrikan Shujaa Magazine (https://www.theafrikanshujaa.com/). A proud graduate of Jomo Kenyatta University of Agriculture and Technology having pursued BSc. Renewable Energy and Environmental Physics. Also, he is an upcoming game changer in climate change and environmental conservation. With writing as his IKIGAI, he explores Africa’s culture, traditions, and news. He also write articles on issues of global warming and climate change. Sao is an aspiring climate change expert looking forward to commencing a career in the field of Renewable Energy and Environmental Conservation.
Experiencia
CARE RECOVERIES LTD.
ACCOUNT COLLECTION MANAGER
October 2022 - February 2023
Advise customers on ways of clearing their debts while communicating with them on the importance of paying their debts and consequences of non-payment. Act as a mediator for disputes between customers and principals/Clients Locate and notify customers on defaulted accounts by mail, telephone, or scheduled visits in order to ask for payments Initiate the clearance process on cleared debts once you receive payment proof and have the same uploaded by the relevant department. Maintaining data integrity and keeping customer details confidential. Attend to customers during scheduled/unscheduled meetings. Record information about the financial status of customers and status of collection efforts in the company’s system. Respond to all correspondences e.g. e-mail, telephone, postal mail. Organize, manage and implement the most suitable debt recovery method and techniques. Negotiate credit extensions if and when required. Provide customers with their correct account details e.g. balances, account numbers
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Profesional
Suajili
Intermedio
Habilidades
Writing
Time Management
Leadership
Interacting with Diverse People
Collaboration and Social Networking
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