Perpetual Larbi

Provided support to claims officers by assisting in claim intake, data entry, and documentation. Liaised between clients and claims officers to facilitate efficient communication and resolution of inquiries. Prepared reports and presentations on claim statistics, trends, and outcomes for management review. Coordinated appointments, inspections, and assessments to expedite the claims process. Conducted preliminary investigations to gather initial information and assess the viability of claims. Collaborated with cross-functional teams to ensure seamless processing of claims and timely resolution.

Assisted in processing and managing a high volume of insurance claims, including property, auto, and medical claims. Conducted thorough investigations into each claim by gathering relevant information, documentation, and evidence. Collaborated with adjusters, investigators, and legal teams to evaluate the validity of claims and determine coverage. Assessed damages and losses, utilizing industry-standard assessment tools and techniques. Negotiated settlements with claimants, ensuring fair and accurate compensation based on policy terms and regulations. Maintained accurate and up-to-date records of claims, correspondence, and documentation in the company's database. Communicated with clients, brokers, and other stakeholders to provide updates on claim status and answer inquiries. Ensured compliance with company policies, industry regulations, and legal requirements throughout the claims process. Participated in training programs to stay updated on industry trends, best practices, and changes in regulations.