Bismark Antwi

Administration of the billing software for the Region which has significantly improved revenue mobilization by at least 20% Analyse and generates sales, production and consumption reports for management to track progress and address challenges Manages the database of the Agency in Central Region through the administration of the Districts Management and Evaluation Software (DiMES). Prepares and submits periodic statistical reports (monthly, quarterly & annually) to the head office. Coordinates data collections exercises including financial data and analyse for the purposes of decision making. Facilitates evaluation of tender documents during the processes for procurement of consultants/contractors for water consultancy services and construction of water systems. Monitors operations and maintenance of over 50 computers and other electronic equipment, ensuring optimal performance and minimal downtime. Trained over 50 staff on the use of billing software and Microsoft office applications. Reviews the Regional office's ICT hardware and software needs and advice management on the procurement of software and hardware ICT equipment and training services. Managed and maintained user accounts, permissions and security settings in Active Directory. Scheduled upgrades and regular maintenance to maintain smooth workflow. Ensures the security of the Local Area Network system and Internet is intact, to ensure smooth flow of information. Arranged computers, routers and printer to achieve proper workstation. Troubleshoot various incidents related to hardware, networks and software faults. Installed new software for users and monitors version and patch update requirements. Ensures staff adherent to strict IT policies to avoid any security breaches or maintenance issues.

Facilitated training for over 50 members which has resulted in a 30% increase in productivity. Facilitated the reformation/affirmation/reconstitution of Water and Sanitation Management Teams (WSMTs) leading to efficient and vibrant operations. Facilitated the training/retraining of 63 members of 7 WSMTs and 10 Area Mechanics to improve efficiency. Facilitated preparation of Water and Sanitation Plans for 7 Water Systems to improve management. Maintained project schedules by managing deadlines and adjusting workflows to suit.

Designed and implemented training to further develop 110 enumerators in 22 Districts based on use of android based application for collect data collection on water and sanitation services. Monitored and cleaned/validated data sent by all enumerators to the FLOW application dashboard. Analysed data, and generated various reports (e.g. functionality) as well Regional and Districts fact sheets. Facilitated information dissemination workshop to present findings and analysis to relevant stakeholders in the Region.

Oversaw database to maintain updated records and accuracy. Provided training for staff on the use of the stock system software and Microsoft Office Applications. Ensured the efficient and faultless running of the stock system/Database. Managed the warehouse and kept records of inventory, deliveries and supplies. Carried out monthly stock taking and advised management on the performance of products. Priced items and generated bar codes for all deliveries. Monitored cashier's daily transactions and attended to problems that arose during transaction.

Updated database, analyzing and generating report. Checked the smooth running of the internet and the network. Checked the shortages and overages of salesmen and generated their reports. Created back-up files for future references. Stock taking at the maintenance department at the end of the month.