Kevoh Mungai

Engage with clients to understand their travel needs and preferences. Design personalized travel itineraries, including flights, accommodations, and activities. Handle all aspects of booking, from securing tickets to managing changes or cancellations. Stay updated on travel trends, destinations, and pricing to provide the best options. Provide ongoing support to clients before, during, and after their trips, addressing any issues that arise. Build and maintain relationships with airlines, hotels, and other service providers for better deals. Promote travel services through various channels to attract new clients.

Purchasing items using the purchase registry and producing invoices or goods received notes. Issuing items using the material issue registry. Controlling stock movement in the store and performing data reconciliation. Maintaining hard copies of all data transactions and record-keeping of GRNs. Creating credit and debit notes, conducting farm stock taking, reconciliation, and stock adjustments. Performing software updates and troubleshooting.

Responded to bulk SMS and managed call center operations. Provided support to employees and addressed various inquiries, contributing to efficient HR functions. Collaborated with other departments to streamline communication processes and improve overall service delivery.

Networked all computers and provided P.C support and maintenance. Installed software and collaborated with other departments, including Cropwalker, Tally, and Nanosoft2011, to enhance company operations.

Worked diligently and delightfully in a steward role, gaining valuable experience in a hospitality setting.