Eizijesu Badewole
Head of Products and Intelligence en Dime Legacy Partners Limited
Geoinformática en University of Lagos
Nigeria
¡Hola, soy Eizijesu Badewole!
Head of Products and Intelligence en Dime Legacy Partners Limited
My name is Eizijesu Badewole, a results-oriented Product Manager with over seven years of experience in the technology and telecommunications sectors. With a strong academic foundation in Geoinformatics from the University of Lagos, complemented by expertise in information technology and digital green solutions, I have developed a proven ability to manage cross-functional teams and deliver customer-centric solutions. I have a demonstrated track record of developing and implementing innovative products that enhance user experience and drive business growth, resulting in an average user engagement increase of 48% across multiple projects. Throughout my career, I have successfully led diverse projects across various sectors, including Value-Added Services (VAS) in telecommunications, healthcare, finance, insurance, commerce, and real estate. My skills in product design, wireframing, user experience design, and building user experience maps enable me to deeply understand customer needs, engage effectively with stakeholders, and leverage data-driven insights to optimize product offerings. For instance, I led a project that streamlined user onboarding processes, reducing drop-off rates by 30%. I am particularly passionate about advancing in the fields of conversational AI and AI product management, where I have implemented chatbot solutions that improved customer satisfaction scores by 20%. I am currently seeking new opportunities to expand my skill set and contribute to dynamic teams that prioritize innovation and customer satisfaction. I am eager to leverage my background in product development and customer engagement to drive meaningful impact in my next role.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Dime Legacy Partners Limited
Head of Products and Intelligence
October 2023 - Presente
- Led innovation initiatives and strategic growth planning, focusing on operational excellence.
- Directed the creation and launch of B2B and B2C products across Fintech, E-commerce, Realty-Tech, HR-Tech, and Telecoms, targeting a 20-30% market share within a year.
- Managed a high-performing team of product managers to consistently achieve commercial targets and enhance customer satisfaction.
- Collaborated with growth and data teams to devise and implement effective growth strategies.
5linx Communication Services Limited
Technical Consultant (Contract)
September 2023 - October 2024
- Increased product adoption by 18% through strategic collaboration with cross-functional teams.
- Streamlined product development processes, achieving a 29% reduction in time-to-market and enhancing operational efficiency.
- Championed the development and launch of market-driven innovative products.
- Negotiated key strategic partnerships, resulting in a 35% expansion of our market presence.
5linx Communication Services Limited
Senior Product Manager
August 2021 - October 2023
- Drove a 56% growth in product line revenue by overseeing the design and launch of five pivotal products.
- Enhanced client retention rates by 20% through effective CRM implementation.
- Directed a team of engineers to create comprehensive technical product roadmaps, ensuring timely releases aligned with market needs.
- Cultivated partnerships with leading providers, which contributed to a 35% expansion of product reach.
5linx Communication Services Limited
Product Manager and Head, Client Services
June 2018 - August 2021
- Revamped service processes, leading to a 40% increase in client volume and a 25% improvement in service delivery times.
- Built and maintained high-level client relationships, driving a 35% increase in annual revenue.
- Developed and implemented pricing strategies that significantly contributed to revenue growth and opened new income streams.
- Oversaw the development of products like MyChurchAlat V1 and the VAS platform, resulting in a 40% increase in client volume.
Educación
Geoinformática
University of Lagos
Graduado en 2024
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
Core Functions: Coordinated the development of a holistic food and wellness app that integrated meal planning, nutritional advice, fitness tracking, and mindfulness exercises. Led user research and the design process to ensure the app met users' wellness goals.
Contributions: Worked closely with nutritionists and fitness experts to curate meal plans and workout routines. Designed intuitive dashboards that allowed users to track their progress and stay motivated with daily fitness goals and meal recommendations.
Introduced a fitness challenge feature that allowed users to set wellness goals and track their progress over time, resulting in a 20% increase in user engagement.
Impact: my team and I helped in supporting users in achieving their wellness goals, with over 30% of users reporting positive changes in their health and fitness routines.
Core Functions: Collaborated with a cross-functional team to design and develop a robust CRM messaging app. Conducted research and created wireframes and prototypes focused on improving internal communication and customer engagement for sales and support teams.
Contributions: Integrated messaging, contact management, and task tracking into one app, allowing teams to collaborate more effectively. Designed features that enabled automated customer follow-ups, personalized communication, and easy tracking of sales progress.
Created an automated task tracking system that aligned communication efforts with the sales funnel, leading to a 25% improvement in customer response times.
Impact: Streamlined team collaboration and strengthened client relationships, ultimately boosting customer satisfaction by 30%.
Chief Product Owner
Core Functions: Spearheaded the design and development of a church management system, handling the complete product lifecycle from concept to deployment. Engaged in user research to understand church administrators' pain points and created features to simplify their daily tasks.
Contributions: Developed event scheduling tools, donation tracking systems, and communication features that helped church administrators organize activities and engage members. Designed intuitive workflows that enabled easy volunteer management and community participation.
I introduced an automated member communication feature that sent notifications for upcoming events, boosting event attendance by 40%.
Impact: Empowered church administrators to efficiently manage and engage their communities, leading to an increase in member satisfaction and involvement.
User Interface Designer
Core Functions: Designed the user interface (UI) of the non-interest financial app, ensuring a seamless and intuitive experience that adhered to Islamic banking principles. Focused on creating visually appealing and user-friendly screens for account management, fund transfers, and ethical investment exploration.
Contributions: Developed clean and accessible UI designs that simplified complex banking functions. Ensured the user interface reflected the bank's branding while maintaining a modern and minimalist design. Collaborated with the UX and development teams to align the design with user needs and technical feasibility. I designed a straightforward UI for the ethical investment feature, enabling users to explore and manage Sharia-compliant investment options. This improved user navigation and increased interaction with investment tools by 14%.
Impact: Enhanced user engagement and satisfaction by delivering a UI that was both aesthetically pleasing and functional, contributing to improved financial accessibility for non-interest banking customers.
Product designer
Core Functions: Managed the entire lifecycle of the loan application, including market research, user research, user empathy sessions, and journey mapping. Developed wireframes and high-fidelity prototypes for both mobile and web applications, ensuring a seamless user experience.
Contributions: Designed an eligibility check system that allowed students to quickly verify their loan eligibility based on predefined criteria. Streamlined documentation submission and enabled real-time tracking of loan applications, reducing processing times by 25%.
I collaborated with the development team to create a transparent repayment tracking feature, helping students stay on top of their financial obligations. This resulted in a 15% improvement in repayment rates.
Impact: Enhanced student experience and reduced administrative burden for financial services, providing a tailored student-focused solution.
Idiomas
Inglés
Profesional
Yoruba
Intermedio
Habilidades
Product Analysis
Product Development and Design
User Experience Design
Agile Methodologies
Data Analysis
Developing Product Roadmap
Conversational
A/B Testing (Split Testing)
API Testing
Project Management
Certified Digital Marketing
Communicating
Team Building
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