Ibrahim Suleiman

Drafted and proofread over 39 legal documents/contracts for clients with keen attention to detail leading to a 98% reduction in errors and omissions Responded to emails and correspondence ensuring a 97% decrease in unresolved client inquiries Scheduled 88 appointments with 99% accuracy ensuring smooth coordination of meetings and events

Streamlined project management processes using tools, resulting in 98% project completion efficiency Scheduled over 300 appointments with 99% accuracy ensuring smooth coordination of meetings and events Planned and organized 18 local and international trips, handling bookings, itineraries, and logistics to ensure a seamless travel experience for clients

Organized and maintained an e-filing system leading to a 94% reduction in file management errors Managed customer inquiries and requests by providing timely and professional customer support leading to a 98% reduction in customer complaints Tracked travel expenses