Bolutife Omotosho

Assisted the CEO with daily administrative duties and preparing correspondences. Maintained confidentiality of all communications and documentation. Managed travel plans, itineraries, and agendas for the CEO. Scheduled meetings and appointments. Communicated with general staff on behalf of the CEO. Drafted reports, letters, and prepared communications for the executive.

Handled email correspondence, scheduled appointments, and tracked some expenses. Conducted thorough internet research, organized data, and generated detailed reports. Assisted with project planning, travel arrangements, and calendar coordination.

Inputed financial data into accounting software, such as payments, and expense claims. Maintained accurate financial records, including filing and organizing documents. Supported payroll processes, including data entry and calculations. Handled various administrative duties, such as answering phone calls, scheduling meetings, and filing.

Provided accurate product information, assisted with purchase decisions, and resolved customer inquiries. Handled customer complaints, returns, exchanges, and payment issues professionally. Supported online customers by tracking orders, addressing shipping concerns, and responding to inquiries. Educated customers on promotions, sales, and loyalty programs, offering personalized recommendations. Maintained customer records, collaborated with teams, and participated in training to improve service.