Erick Kenya

Ensured that all IT Network Infrastructure and related applications were designed, implemented, and managed to meet business requirements. Maintained and administered the Network infrastructure and related applications. Monitored systems to provide timely, accurate, real-time, and historical data on performance and other critical parameters. Enforced all security measures within the LAN and WAN infrastructure. Administered LAN/WAN security, antivirus, and spam control measures. Enforced all network policies and procedures. Proactively managed the LAN/WAN network and enforced strong recovery policies to ensure 99.99% availability. Provided reports regarding network system performance, utilization, and compliance. Troubleshot network architecture and made recommendations for system fixes and enhancements.

Monitored, maintained, and resolved software, hardware and network issues and ensured security. Developed automated processes for software and system administration. Managed user accounts and passwords, user privileges and access controls. Installed, configured, and maintained local and remote servers, workstations and peripheral equipment. Deployed and configured application software, system updates, and security patches. Troubleshooting issues on user workstations and network devices. Installed, configured and maintained network hardware such as routers, switches, and wireless access points. Created and managed system backup and disaster recovery plans. Developed and maintained technical documentation. Analyzed system logs and events to identify possible issues.

Assisted in maintaining and troubleshooting the ministry's LAN and WAN infrastructure. Provided technical support to ministry staff. Assisted in installing, configuring, and updating software and hardware systems for ministry operations. Helped in managing databases and ensured regular data backups. Assisted in enforcing cybersecurity measures. Supported the implementation of software and system upgrades.

Demonstrated expertise in global sales, strategic marketing, team building, and contract negotiations. Successfully navigated various industries, including banking, healthcare, education, government, NGOs, and private companies. Leveraged strong 'deal closing' abilities to drive impactful results and deliver exceptional outcomes.