Biko Steve

I actively identified, diagnosed, and rectified a wide range of network-related issues encountered by employees, including but not limited to connectivity problems, performance degradation, application failures, and security breaches to restore network functionality and minimize service disruptions. I provided comprehensive assistance to staff members in configuring and utilizing network hardware and software components and offered clear guidance on accessing and leveraging network resources, including file sharing, internet connectivity, and shared peripherals. I ensured seamless integration of users into the network environment through proactive support and knowledge transfer.

Identified, diagnosed, and rectified network-related issues including connectivity problems, performance degradation, application failures, and security breaches. Provided comprehensive assistance in configuring and utilizing network hardware and software components. Offered guidance on accessing network resources including file sharing, internet connectivity, and peripherals. Ensured seamless integration of users into the network environment through support and knowledge transfer.