Ellis Botchway
Tecnología de la Información en Ghana Communication Technology University
Ghana
¡Hola, soy Ellis Botchway!
IT Assistant en Korle-Bu Teaching Hospital
Dedicated professional with experience providing technical support to end users in a corporate environment. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Adept at training users on new applications and technologies, working with remote users, and staying abreast of new developments in the IT industry.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Korle-Bu Teaching Hospital
IT Assistant
August 2020 - September 2021
Developed training materials for staff members who require assistance in utilizing technology resources more effectively. Evaluated current systems for potential improvements or upgrades that could increase efficiency or functionality. Implemented new procedures for handling incoming requests from users regarding IT services. Assisted in developing user accounts with appropriate access privileges according to company policies. Demonstrated strong communication skills when interacting with customers both verbally and written.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Habilidades
No se agregaron habilidades
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