Ammar Bello

Kaduna Electricity Distribution Company, Kaduna, Kaduna State • Developed team communications and information for monthly grid reading meetings. • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. • Resolved conflicts and negotiated mutually beneficial agreements between our clients. • Worked with various customers to understand needs and provide specific service. • Maintained excellent attendance record, consistently arriving to work on time. • Drove operational improvements which resulted in savings and improved profit margins.

Client Support Administrator SMART WEB NIGERIA LTD, Jos, Plateau

1. New domain and account registration for different clients.
2. Renewal of packages and domain. 3 Resolved conflicts and negotiated mutually beneficial agreements between parties. 4 Maintained excellent attendance record, consistently arriving to work on time. 5 Monitored social media and online sources for industry trends