Israel Imasuen

Successfully led and managed high-profile enterprise projects, driving substantial operational efficiency enhancements. Successfully managed diverse payment products and channels integration simultaneously. Implement change management strategies to manage and address any organizational changes that may result from the project. Directed cross-functional teams of up to 30 members, ensuring seamless collaboration and consistently delivering projects on time and within budget. Developed and executed comprehensive risk management strategies, effectively mitigating project risks and ensuring successful outcomes. Collaborated with client and software development team to define solution requirements, resulting in streamlined processes and improved project outcomes. Drove culture of 100% on-time and successful product and project delivery through meticulous deliverable tracking and performance monitoring.

Successfully led and managed high-profile enterprise projects, driving substantial operational efficiency enhancements. Successfully managed diverse payment products and channels integration simultaneously. Implement change management strategies to manage and address any organizational changes that may result from the project. Directed cross-functional teams of up to 30 members, ensuring seamless collaboration and consistently delivering projects on time and within budget. Developed and executed comprehensive risk management strategies, effectively mitigating project risks and ensuring successful outcomes. Collaborated with client and software development team to define solution requirements, resulting in streamlined processes and improved project outcomes. Drove culture of 100% on-time and successful product and project delivery through meticulous deliverable tracking and performance monitoring.

Provided proactive project management and unwavering customer support, resulting in 30% increase in technology solution adoption and utilization. Developed and maintained strategic product roadmap and architectural standard, aligning development efforts with business goals and driving 15% improvement in time-to-market. Identified and prioritized product needs, leading to launch of three new market-driven products and 25% increase in market share. Negotiated and managed third-party contracts related to project deliverables Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines Routinely maintained communication with project team members, providing valuable feedback on performance and resulting in 25% increase in team communication. Established regular connections with product owners and business stakeholders to drive 15% improvement in performance and ensure project objectives and needs remained on track. Implemented and upheld project management discipline, leading to 20% reduction in contingency costs through timely, cost-effective, and high-quality delivery. Directed, motivated, and coordinated individuals on assigned projects, resulting in 15% enhancement in staff satisfaction. Achieved 20% increase in efficiency by closely collaborating with management to secure necessary project resources. Conducted comprehensive workload assessments and devised new operational processes that yielded remarkable 40% increase in productivity. Established and managed team of nine account managers in two states, ensuring superior customer service and consistency with internal and external-facing processes, resulting in remarkable 32% improvement in customer satisfaction. Increased UAT by impressive 15% by creating comprehensive UAT documentation for software, including implementation guides and product modular testing guides. Developed and implemented valuable resources, FAQs, and end-user support manual to facilitate smooth user navigation of product(s), leading to substantial 35% reduction in support tickets. Performed critical tasks such as data definition, data flow documentation, formatting technical publications, and creating detailed technical drawings.