Sarah Zarroug

Led automation and process optimization projects that resulted in a 10% increase in customer satisfaction and reduced manual data entry by 25%. Built and maintained data models, automating key business metrics to improve insights and streamline reporting for senior management. Designed dynamic dashboards that provided actionable insights, increasing data accuracy by 10% and improving user acquisition by 12%. Collaborated with stakeholders to document processes and identify gaps, ensuring the successful execution of automation initiatives.

Led the development and automation of data models to monitor telecom network activity, improving service delivery for over 2 million subscribers. Automated reporting processes and created advanced SQL queries, reducing operational costs by 15% through efficient data insights. Managed data visualization projects that enhanced network performance visibility, enabling a 20% increase in proactive issue resolution. Trained cross-functional teams on automation best practices, ensuring smooth integration of new data models into daily operations.

Automated revenue reconciliation processes, reducing manual work by 30% and increasing data accuracy across financial reports. Designed and implemented OLAP cubes and data models to optimize data analysis speed, improving business decision-making by 15%. Collaborated with the finance team to ensure timely reporting and compliance with industry data standards.