Lubabalo khuzwayo

Recruit, train, supervise, and appraise staff
Manage budgets
Maintain statistical and financial records
Deal with customer queries and complaints
Oversee pricing and stock control
Maximize profitability and set/meet sales targets
Ensure compliance with health and safety legislation
Prepare promotional materials and displays
Liaise with head office
Assist in other stores for grand openings
Train new managers and Regionals in the business

Assist Retail Store Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations
Track the progress of objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets, and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyse consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use the information to update the store's merchandise
Create reports, analyze and interpret retail data
Conduct regular audits to ensure the store is functional and presentable
Ensure employees adhere to company's policies and guidelines
Act as store's representative and set an example for staff

Provide excellent customer service
Implement and enact customer deliverables and values
Achieve sales budget by creating and responding to sales opportunities
Grow the customer base of the store by developing and maintaining good customer relationships
Perform full administrative function pertaining to the cash desk
Manage and maintain stock and the stockroom
Take proper care of all company assets and stock under my control
Ensure that the expectations and requirements pertaining to housekeeping and merchandising standards are always met
Assist with functions outside of job description to support and implement store and company values
Ensure satisfactory levels of performance and productivity

Assure meter readings
Do quality assurance inspection
Disconnection quality assurance of water and electricity meter boxes