![Amr Ismail](/_next/image?url=https%3A%2F%2Fd2e99mz4b7o3o0.cloudfront.net%2Fcaac376a-ad27-450c-84ee-dd961c93a7dd%2F1674399603294.jpg&w=288&q=75)
Amr Ismail
Manager of Helpdesk and Logistic Support Department en Damietta Port Authority
Gestión Logística Global en Ningbo University
Egipto
¡Hola, soy Amr Ismail!
Manager of Helpdesk and Logistic Support Department en Damietta Port Authority
Over a 23 years of experience in Business Administration, excellent reputation for resolving problem and improving customer satisfaction with a comprehensive knowledge of the organizational success factors and managing commercial relations & logistics services and international experience in supply chain, procurement
Redes sociales
No se agregaron enlaces sociales
Experiencia
Damietta Port Authority
Manager of Helpdesk and Logistic Support Department
June 2022 - Presente
Planning logistical operations and facilitating all services (shipping, unloading, storage, transportation...) Supervising the processing of all customer requests and ensuring that the service is provided with the required efficiency and on time (OTIF) Adhering to international logistical standards Participating in operational plans according to the authority's strategy Working to adhere to the principle of (Just in Time) Managing supply chain process within the framework of CRM rules Coordinating with all relevant authorities, especially customs Membership of various procurement committees Drafting and defining all incentives and financial rewards Dealing with correspondence, complaints and inquiries Implementing maintaining all administrative procedures Attending meetings with senior management
Damietta Port Authority
Senior Manager
October 2003 - June 2022
Planning and implementing specific marketing strategies Following up on customer feedback, media and social media Negotiating and coordinating with all international entities Providing analytical studies of all profits & losses Maintaining good professional relations with all stakeholders Defining key performance indicators for the development of operating rates Participation in analytical studies on official reports Evaluating the performance of employees Providing all programs and training courses Controlling company and project documentation
Damietta Port Authority
Service Desk Manager
October 2003 - July 2018
Managing and leading the technical support team Coordinating with all relevant authorities Provide technical and operational support for the ERP system Selecting new employees and appointing them Analyzing customer data through continuous follow-up on CRM
Educación
![Administración de Empresas](/_next/image?url=https%3A%2F%2Fcdn.localized.world%2Forganizations%2F463%2Fe4e1847e-de93-47aa-8bda-e937a4abb7ff.png&w=112&q=75)
Administración de Empresas
Arab Academy for Science, Technology & Maritime Transport
Graduado en 2018
![Sociología](/_next/image?url=https%3A%2F%2Fcdn.localized.world%2Forganizations%2F432%2F05b7bdfb-75e8-4885-aa55-cd5f7e2945d1.png&w=112&q=75)
Sociología
Mansoura University
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Árabe
Inglés
Habilidades
No se agregaron habilidades
¿Listo para una experiencia personalizada? Utilizamos cookies y tecnologías similares para adaptar nuestro sitio especialmente para ti. Al hacer clic en 'Aceptar', nos das luz verde para utilizar cookies y tecnologías similares. 🍪