Anita Vercaemst
Babcock University
Nigeria
¡Hola, soy Anita Vercaemst!
Assistant Branch Head/Finance Officer en Immeri Nature Global Limited
Redes sociales
No se agregaron enlaces sociales
Experiencia
Immeri Nature Global Limited
Assistant Branch Head/Finance Officer
January 2022 - August 2023
- Supervising the branch and assisting in maintaining the smooth flow of operations on a day-to-day basis.
- Assists in the preparation of operations reports and documentation
- Assists in the hiring procedure and training standard, oversees and helps analyze the employee’s quality performance, and encourages performance improvement.
- Assists in company travel bookings arrangements and visa processing.
- Help in the organization’s processes to remain legally compliant.
- Assists in doing requisitions, purchase orders, and shipping documents.
- Effectively assists in communicating with team members and holding meetings with them.
- Facilitating bank transactions or coordination required by the senior management.
- Helps in preparing payrolls, accounts receivable, accounts payable, financial controls, and reports.
Immeri Nature Global Limited
Customer Service Executive
April 2019 - December 2021
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Answer calls professionally to provide information about products and services.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
- Reconciling payments to ensure the accounting system reflects the correct transactions.
Organo Gold Products Nigeria Limited
Customer Service Representative
April 2014 - January 2019
- Attracts potential customers by answering product and service questions; and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by reconciling daily sales reports to ensure the transaction totals with the value of the accounts in the account list.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
- Reconciliation of daily sales report.
New Horizons Systems Solutions Limited
Help Desk Technician
June 2010 - October 2012
- Attend to customers based on different inquiries.
- Counseled and advised customers on different IT courses that would suit their preferred careers.
- Attend sales training sessions.
- Assisted with other administrative work.
- In charge of students’ certificates.
- Assisted in organizing ICT empowerment seminars for job creation.
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Habilidades
No se agregaron habilidades
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