Rahaf khdeir

Daily Workflow Management: Efficiently managed daily office operations, overseeing coordination, and upkeep of both paper and electronic files. Legal Document Translation: Successfully translated and coordinated legal notices and settlement agreements. Case Follow-Up: Diligently tracked cases within the Dubai court system, Public Prosecution, federal system, and Abu Dhabi system. Provided clients with comprehensive updates and detailed reports in both Arabic and English, keeping them informed of the latest developments. Financial Oversight: Skillfully managed accounting matters, including the collection of attorney's fees and court receipts from clients, ensuring seamless financial transactions. Execution Procedures Management: Monitored and followed up on executive procedures related to implementation issues. Provided clients with timely updates on the latest developments, facilitating transparency and clear communication. Court Session Coordination: Revamped the court session schedule, orchestrating attendance links for daily, weekly, and monthly sessions. Streamlined the process of attending court sessions online. Expert Meetings Facilitation: Prepared and submitted essential documents for expert meetings, maintaining ongoing correspondence with expert committees delegated by Dubai courts and the Rental Dispute Settlement Centre. Archiving and System Maintenance: Successfully organized and updated the office's legal work system, ensuring the efficient archiving and retrieval of critical information. Client Communication: Effectively communicated with foreign clients in English, extending necessary support and guidance on matters pertaining to their cases. Document Translation: Expertly translated client-submitted documents from English to Arabic, facilitating case preparation and ensuring accurate representation.

Order Fulfilment: Initiating and overseeing the complete order fulfilment process, ensuring accurate preparation and timely dispatch of medical equipment shipments. Strategic Shipping Solutions: Proactively seeking the most suitable shipping services with competitive rates, optimizing solutions for doctors and hospitals. This includes meticulous selection of shipping methods tailored to each shipment's requirements. Efficient Pick-up Arrangements: Orchestrating seamless pick-up arrangements and booking optimal shipping options for each shipment, ensuring efficient and cost-effective transportation. Collaborative Delivery Management: Collaborating closely with the accountant department to ensure coordinated cargo delivery to clients, guaranteeing accuracy and reliability throughout the process. Insurance Contracts Management: Skillfully managing contracts with insurance companies to facilitate the provision of appropriate medical consumables for doctors, adhering to patients' insurance policies and medical requirements. Hospital Relations: Establishing and maintaining strong relationships with hospitals, bolstering connections with medical professionals and distributors. This ensures consistent collaboration and efficient distribution of medical supplies. Medical Consumables Delivery: Coordinating the delivery of medical consumables to hospitals in response to specific requests, ensuring timely and accurate provision of essential materials. Patient Insurance Coordination: Diligently following up on patient medical insurance visas and payments, ensuring compliance with insurance policies and timely reimbursement. Client-Focused Approach: Prioritizing customer satisfaction, I work to understand the unique needs of doctors, hospitals, and distributors, delivering tailored solutions that meet their specific requirements.

Central Office Management: Overseeing the day-to-day operations of the company's head office, ensuring a well-organized and productive environment that supports the overall business goals. Administrative Coordination: Skillfully managing matters related to administration, streamlining processes, and optimizing procedures to enhance overall workflow efficiency. Logistical Excellence: Organizing and coordinating the activities of correspondents, facilitating the smooth delivery and receipt of medical materials and financial transactions. Collaborating closely with the accounting department to ensure accurate and timely financial handling. Medical Devices Maintenance Oversight: Effectively managing the interaction between medical device maintenance engineers and hospitals, responding to requests promptly and ensuring the seamless operation of essential medical equipment. Sales and Administration Collaboration: Facilitating effective communication and collaboration between sales engineers, company administration, and hospital stakeholders. This ensures the cohesive execution of sales strategies and the delivery of superior customer service. Patient Insurance Management: Demonstrating a proactive approach to patient care, I meticulously follow up on patients' medical insurance visas and payments, ensuring compliance with insurance policies and timely reimbursement. Team Coordination: Employing exceptional organizational skills, I orchestrate the alignment of teams, fostering a cooperative work environment that maximizes efficiency and productivity. Client-Focused Approach: Ensuring that the needs and expectations of hospitals and clients are met through efficient coordination and responsive support.

Integral member of the logistics team, expertly handling import, export shipments, and express services to ensure seamless global trade operations. Engage in regular communication with shipping agents in various countries to secure optimal airline rates at every level, contributing to cost-effective logistics solutions. Offer top-tier airline services combined with suitable rates, ensuring clients receive unparalleled service that aligns with their needs and expectations. Execute precise shipment coordination by arranging timely pick-ups and booking suitable airlines for each shipment, guaranteeing efficient and prompt deliveries. Maintain a proactive approach to data management by providing comprehensive information within the Kuehne + Nagel system, ensuring real-time updates for all stakeholders. Demonstrate meticulous attention to detail in preparing shipping notes for the issuance of Master Airway Bills (MAWB) and House Airway Bills (HAWB), facilitating streamlined shipment processes. Handle dangerous and special cargo with the highest level of professionalism, adhering to strict industry guidelines and regulations to ensure safe and secure transportation. Collaborate seamlessly with the account and clearance departments to organize the smooth and coordinated delivery of cargo to clients, maintaining client satisfaction throughout the process.

Successfully managed a diverse range of freight logistics, initially handling ocean and land freight shipments before specializing in air freight operations. Collaborated closely with clients to gather comprehensive shipment details, ensuring accurate and relevant information for effective logistics planning. Effectively communicated with shipping agents to request and negotiate shipping rates, ensuring the most cost-effective and efficient solutions for clients. Demonstrated expertise in selecting and providing optimal airline services, tailoring solutions to clients' unique requirements and preferences. Expertly facilitated the booking process for shipments, meticulously preparing shipping notes to facilitate the issuance of Master Airway Bills (MAWB) and House Airway Bills (HAWB). Ensured compliance with custom clearance regulations by staying up-to-date with industry standards and regulations, contributing to seamless cross-border transactions. Collaborated with the accountant department to coordinate cargo delivery to clients, ensuring timely and reliable distribution of goods. Successfully managed both import and export shipments, including handling dangerous cargo and express services, showcasing adaptability and versatility. Maintained a keen focus on customer satisfaction by consistently providing tailored shipping solutions that meet clients' expectations and operational needs.