Employment type
Full-Time
Organization size
10,000+
Salary
Salary undisclosed
Department
Other
On-site
South Jakarta, Jakarta, Indonesia
Skills
- Operations
About the role
Description
ABOUT THE ROLE
As a Customer Success Executive, you will be using Digital Reach Measurement and Resonance solutions to provide business insights to Advertisers, Publishers, Aggregators and Media Agencies.
ABOUT NIELSEN
As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. Do you want to move the industry forward with Nielsen?
Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
Other requirements
ROLES & RESPONSIBILITIES
- Drive client satisfaction by providing insights and actionable recommendations.
- Optimise service-related processes which includes client onboarding, software usage and technical support.
- Be directly accountable for nurturing the assigned clients and ensure business growth.
- Manage internal and external stakeholders at multiple levels.
SKILLS REQUIRED
- Bachelor’s degree from a reputable university, fresh graduates are welcomed.
- Experience with digital marketing or advertising would be an advantage.
- High proficiency in MS Office Tools (especially - Excel, PowerPoint).
- Ability to translate data into meaningful insights.
- Should be an excellent orator.
- Knowledge of research techniques and methodologies would be an added advantage.
- Fluency in English and Japanese at the business level.
Benefits
No benefits have been listed yet.
Powering a better media future for all people
Ready for a personalized experience? We use cookies and similar technologies to tailor our site just for you. By clicking 'Accept', you're giving us the thumbs up to use cookies and similar technologies. 🍪