Chukwudi Ekweani

Front Desk Management:

• Greet and assist patients, visitors, and staff in a courteous and professional manner.
• Manage the reception area efficiently, ensuring a smooth flow of people and inquiries.
• Answer incoming calls, route them to the appropriate department, and provide necessary information.

aAppointment Scheduling:

• Coordinate and schedule appointments for patients using the hospital's scheduling system.
• Ensure accurate entry of patient information and appointment details.
• Communicate effectively with medical staff to accommodate urgent or changing scheduling needs.

Financial Record Keeping using Microsoft Excel:

• Utilize Microsoft Excel to create and maintain detailed records of financial activities related to the hospital's reception area.
• Record and track patient payments, co-payments, and outstanding balances.
• Generate regular financial reports to provide insights into the reception area's financial performance.

Administrative Support:

• Assist in the completion of administrative tasks such as data entry, filing, and document management.
• Collaborate with other hospital departments to ensure seamless communication and workflow.
• Participate in training sessions to stay updated on hospital policies, procedures, and software applications, including Microsoft Excel.