Benjamin Mutua

Running daily night audit and preparation and sharing of daily audit reports to the management. Proof checking of all bills raised and closed to ensure adherence to policies and procedures. Cross checking of guest registration cards and room occupancy reports to ensure correct billing. Preparation of invoices for all guests at the end of their stay and usage of hotel facilities. Ensure hotel compliance with tax policies. Delivering of invoices to debtors and following up to ensure payments. Assist in daily operations of the hotel especially at the restaurant during meal times to ensure smooth flow of operations and high quality customer service to our guests.

Drove growth of a high-quality asset portfolio. Sales and marketing of the bank products. Recruitment, intake and training of new groups – 3 new groups. Setting up group structures records and officials training. Impactful presence in all groups during their weekly meetings Appraisal, recommendation and disbursement of loans guaranteed by group members. Participating in the Bank Credit Committee to approve loans. Proper management of portfolio at risk to keep it at its lowest figure possible. Participating in formulation of sector strategy and ensuring its full implementation. Timely collection of loans as they fall due.

On boarded various businesses, churches, schools, and organizations to payment solutions. Marketed bank products to new and existing customers. Trained customers on banking trends and resolved their issues. Developed new business leads and escalated opportunities.

Data Entry/ keying in Academic report cards for Wings to Fly and Elimu scholars to the Foundations Data Management and Information Systems. Scanning and uploading the report cards, school newsletters, fee payment receipts, and scholars’ requirements purchase requests and receipts. Filing hard copies of report cards, school newsletters, fee payment receipts, and scholars’ requirements purchase requests and receipts in separate files, marking them and storing them in marked boxes for easier retrieval. Updating Bio data for Wings to Fly and Elimu cohort collected through registration forms at the induction and commissioning events. Consolidating Hamper and transport sign sheets. Collection of receipts for payment done to schools. Collection of scholar Academic report cards from schools mapped to the respective branches.

Receiving scholarship application forms. Sorting forms in terms of gender, merit, and need. Entering the information from the forms into the EGF – Data and Information Management System (DMIS). Scanning all the application forms and the attachments and uploading them to the Data and Information Management System (DMIS). Shortlisting the qualified applicants and inviting them for interviews in the Data and Information Management System (DMIS).

Visited farmers, provided training and advice on crop production and agribusiness. Did farm mapping and engaged farmers on weather and crop monitoring. Marketed relevant bank products to farmers.

Receiving the working cash and counting it before the shift begins. Receiving deposits of both cash and checks and validating them before depositing them. Marketing the bank products. Processing cash withdrawals and verifying customers. Responding to queries and assisting customers with account-related issues. Balancing off the checks and cash at the end of the day.