Hi, I'm Moses Ngowa!
Human Resource Officer at TRAVELLERS BEACH HOTEL AND CLUB
Dynamic and results-driven Human Resource Officer with over years of experience in developing and implementing HR strategies to drive organizational growth and employee engagement. Proven track record of success in talent acquisition, performance management, employee relations, and organizational development. Skilled in creating and maintaining a positive work culture that fosters collaboration and innovation. Strong leadership abilities with a focus on coaching and mentoring teams to achieve their full potential. Committed to staying abreast of industry trends and best practices to ensure compliance and optimize HR processes. Passionate about creating a diverse and inclusive workplace where all employees can thrive.
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Experience
TRAVELLERS BEACH HOTEL AND CLUB
Human Resource Officer
August 2018 - March 2024
Overseeing the recruitment and selection process, including job postings, sourcing candidates, conducting interviews, and making hiring decisions to attract and retain top talent. Facilitating the onboarding process for new hires, including orientation sessions, completion of necessary paperwork, and introduction to company policies, culture, and expectations. Developing and implementing performance appraisal systems, setting performance goals, providing feedback to employees, and managing performance improvement plans to enhance employee productivity and development. Identifying training needs, designing and delivering training programs, workshops, and seminars to develop employee skills and competencies, and supporting career development initiatives. Managing employee relations issues, including conflicts, grievances, and disciplinary actions, and providing guidance and support to supervisors and employees to resolve issues effectively and maintain a positive work environment. Administering compensation and benefits programs, including salary structures, incentives, health insurance, retirement plans, and other employee benefits, to ensure competitive and equitable compensation practices. Ensuring compliance with employment laws and regulations, including labor laws, anti-discrimination laws, and workplace safety regulations, and implementing policies and procedures to mitigate legal risks. Managing HRIS platforms to maintain employee records, track attendance, process payroll, generate reports, and streamline HR processes for efficiency and accuracy. Identifying organizational needs and opportunities for improvement, developing and implementing strategies for organizational change, culture transformation, and leadership development to support business objectives. Implementing initiatives to promote employee engagement, satisfaction, and retention, such as employee recognition programs, surveys, and feedback mechanisms to foster a positive work culture.
SHANZU TEACHERS TRAINING COLLEGE
Accounts clerk
February 2013 - February 2018
Recording Financial Transactions: Accurately recording financial transactions such as invoices, receipts, payments, and expenses into accounting software or ledgers. Maintaining General Ledger: Updating and maintaining the general ledger by posting journal entries, reconciling accounts, and ensuring accuracy and completeness of financial records. Accounts Receivable Management: Generating invoices, sending them to customers, and tracking payments received. Following up on overdue payments and communicating with customers regarding billing inquiries. Accounts Payable Management: Processing supplier invoices, verifying accuracy, obtaining approvals, and scheduling payments. Reconciling vendor statements and resolving discrepancies. Bank Reconciliation: Reconciling bank statements with the general ledger to ensure accuracy and identify discrepancies. Investigating and resolving any discrepancies in a timely manner. Expense Reporting: Reviewing and processing employee expense reports, ensuring compliance with company policies and proper documentation of expenses. Financial Reporting: Assisting with the preparation of financial reports, including monthly, quarterly, and annual financial statements. Payroll Processing: Assisting with payroll processing activities such as calculating employee hours, verifying attendance records, and processing payroll payments accurately and on time. Budget Monitoring: Assisting in monitoring departmental budgets by tracking expenses, identifying variances, and preparing budget reports for management review. Tax Compliance: Assisting with tax compliance activities such as preparing and filing sales tax returns, assisting with income tax filings, and ensuring compliance with tax regulations. Communication and Collaboration: Communicating effectively with internal stakeholders such as finance team members, department managers, and external parties such as vendors, customers, and auditors.
Education
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Languages
English
Swahili
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