Derrick otsieno

Configured and set up Windows 10 operating system and other computer programs at the Center . Conducted preventive maintenance of laptop and desktop computers, ensuring that they operate at optimal performance. Assisted users with technical issues and provided support to troubleshoot and resolve problems. Conducted regular updates of ICT inventory, cable management, and machine arrangement. Managed and maintained hardware and software inventory and ensured proper allocation and distribution of IT equipment. Documented and reported issues and solutions for future reference. Provided remote support to users when required.

Provided exceptional customer service, answering questions and making recommendations on wine and spirits. Successfully increased sales by upselling products and promoting specials. Maintained a clean and organized store, ensuring that products were displayed attractively. Managed inventory levels, placing orders and receiving shipments Operated point-of-sale system.

Was contracted to create and design a logo and business card for the company.