Edward Ajayi

Provided personalized support and technical assistance to clients Strategically cross-sold over ₦400M in assets by leveraging data-driven client insights and solution-based selling techniques. Enhanced digital adoption by 25%, driving customer engagement and operational efficiency Proactively managed client relationships by regularly identifying service opportunities and ensuring continuous process follow-ups.

Evaluated pricing models and strategies, analyzed competitor pricing, and recommended adjustments that resulted in a 20% revenue increase while fostering customer loyalty. Monitored the impact of discounts, promotions, and markdowns to optimize profitability and customer retention. Conducted competitive analysis and utilized data analysis tools (SQL, Python) to support market research and informed decision-making.

Handled office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies Assisted in the preparation of regularly scheduled reports. Managed over 400 graduate Corp Members and organized Corpers activities. Drafting reports, transcribed minutes from meetings and created presentations.