Martin Akoto
ALX Africa
Kenya
Hi, I'm Martin Akoto!
IT Support Technician at Regional Blood Transfusion Center
Highly skilled Full Stack Software Engineer specializing in front-end development, with a robust background in Information Technology and networking. Proficient in Python, JavaScript, HTML, CSS, and React.js, and experienced in enhancing system performance and data accuracy. Adept in software engineering principles, database management, and system analysis. Committed to leveraging extensive networking expertise and software development skills to drive innovation and efficiency in a dynamic tech environment.
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Experience
Regional Blood Transfusion Center
IT Support Technician
August 2020 - December 2023
Resolved hardware and software issues, minimizing downtime by 30%. Managed Blood Management System, enhancing donor data accuracy by 20%. Implemented network upgrades and security enhancements, improving data protection. Coordinated field blood donation exercises, streamlining data collection and processing, increasing data collection efficiency by 25%. Conducted user training sessions, increasing system adoption among staff by 50%. Assisted in developing a user manual for the Blood Management System, improving user comprehension by 40%. Reduced technical support requests by 15% through proactive maintenance and user education.
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