Mercy Wafula

Carry out appropriate data backup and Data recovery and restore system in case of failure. Ensure all computers in the organization are networked and free of security risks. Enforce system security matrices and perform system integrity checks. Installing and configuring computer systems. Monitoring performance of ICT equipment Providing support for application systems Maintain system database Preparing monthly report while advising on emerging technologies and innovation based on industry Ensure office automation through approved appropriate technologies. Train staff on use of existing and any technologies introduced and assist them with computer problems.

Overseeing all staff's adherence to standard operating procedures whilst at the container and raise any non-conformities to the respective Head of Department. Control movement of Fuel cards in out and safe keeping when not being used for refueling. Conduct a weekly audit of the Asset to ensure all accessories are in place and the assets general state is acceptable and no abnormalities sighted. Managing and supervising both permanent and casual loaders to ensure proper handling of inventory Stock management and inventory control both physically and system wise using pro recon app. Creating and routing of trucks for delivering of products to agents and customers Monitoring of Trucks through in house system pro recon app Conduct quality checks on data, complete simple analysis and ensure we only have high quality data coming in to be delivered to clients.

Conceived new digital marketing campaigns and directed a retail sales team to introduce Proto products in 7 towns. Serving customers and processing sales transactions. Restocked shelves, resolve customer complaints. Processing customer payments using the pro retail app. Maintaining an in-depth knowledge of shop items to provide advice and recommendations as needed.

Training learners on the New U.S curriculum, computer formatting, software installations, computer repair and training learners on how to use a computer. Achieved targets daily hence increasing efficiency, productivity and profitability in the school.

Installation of computers and computer accessories. Applying operating system updates and configuration changes. Providing ICT solutions to various departments Networking Troubleshooting Customer care services.

Performing routine audit of systems and software Troubleshooting any reported problems. Ensuring that the network is up and running Teamwork and interpersonal skills Commercial awareness and customer focus.

Computer training. Software installations Typing, printing, lamination, binding, photocopy