Maxwell Tawiah

Support the accounting team in maintaining accurate financial records, achieving 99.8% accuracy in data entry and reconciliation. Process and manage payments of taxes to the Ghana Revenue Authority, ensuring 100% compliance with tax regulations and timely remittance, avoiding any penalties. Implement a new digital record-keeping system, reducing data retrieval time by 30% and improving audit preparedness. Contribute to various accounting processes, resulting in a 15% improvement in overall financial reporting efficiency. Processed bank transactions, payment vouchers, and cheques with 100% accuracy for financial transactions and payments.

Contributed to the digital learning environment of the school, implementing a new e-learning platform that increased student engagement by 40%. Troubleshooted IT issues, maintained computer hardware and software, reducing system downtime by 60% and saving the school approximately 5,000 GHS in repair costs annually. Supported staff and students in utilizing technology effectively, conducting 15 training sessions that improved overall digital literacy rates by 75% among staff and students.

Played a critical role in the successful execution of the 2021 Population and Housing Census, contributing to a 98% data collection rate in the assigned district. Managed and maintained IT infrastructure for data collection and processing in Wassa Amenfi East Municipal, overseeing 320+ devices and ensuring 99.9% uptime during the census period. Ensured seamless operations of IT systems and provided technical support to 320+ census enumerators, resolving an average of 25 technical issues daily with a 95% first-contact resolution rate. Played a crucial role as a Data Quality Management Team member for the Municipal, overseeing the recruitment of 320+ field officers and ensuring 98% data accuracy, contributing to the successful completion of the census within the Municipal.

Responsible for most IT-related roles, developed and implemented a digital filing system, improving document retrieval time by 60%. Assisted in preparing project budget for the department, ensuring 100% compliance with national guidelines. Supported in conducting 13+ community sensitization sessions by the department, reaching over 1,000 residents within the District.

Developed and implemented company strategies that resulted in 30% year-over-year revenue growth and expanded client base by 40% over three years. Oversaw daily operations, optimizing resource allocation which improved project delivery efficiency by 25% and maintained a 98% client satisfaction rate. Built and maintained strategic relationships with clients and partners, resulting in a 50% increase in repeat business and 3 new major partnership agreements.

Effective Marketing of Goods and Services leading to a 30% boost in sales inquiries. Exceptional Customer Service which generated 95% customer satisfaction rating through prompt issue resolution and personalized support, fostering long-term client relationships. Grew the client base by 30% through effective networking, referral generation, and relationship-building strategies.

Increased student participation in STEM activities by 60% through formulation of Science club which helped the school to secure 2nd place in the inter-schools circuit competition, outperforming 28 other schools. Conducted regular assessments and provided targeted support, leading to a 95% pass rate in Science and ICT subjects. Developed and implemented innovative teaching methods, resulting in a 30% increase in average test scores.