Ahmed ben amor
Mathematics at Faculty of Sciences Sfax
Tunisia
Hi, I'm ahmed ben amor!
Research Manager at Nationwide Abstract LLC.
Results-driven Customer Service and Research Manager with a Bachelor's in Fundamental Mathematics. Skilled in leading high-performing teams to exceed goals and drive customer satisfaction. Committed to continuous growth, expanding expertise in customer service, sales, and management, while fostering a culture of improvement and innovation. Eager to bring data-driven strategies, enhance team performance, and contribute to the company’s success by delivering exceptional service and optimizing operational processes.
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Experience
Nationwide Abstract LLC.
Research Manager
May 2024 - November 2024
Implemented strategies to boost profits and streamline foreclosure workflows, reducing errors and increasing efficiency. Reviewed team outputs for accuracy, ensuring smooth transitions between processing teams. Led planning meetings to enhance communication, collaboration, and minimize delays. Managed new team member onboarding, fostering skill development, productivity, and career growth.
Nationwide Abstract LLC.
Data Researcher & Sales Agent
September 2023 - April 2024
Conducted in-depth research on potential property acquisitions, including gathering legal status information from sheriff's offices and trustees. Contacted homeowners of foreclosed properties to present offers, fostering strong, long-term client relationships. Negotiated property deals and secured favorable terms, ensuring successful transactions for all parties involved.
Shipper Market
Account Manager
June 2023 - August 2023
Conducted cold calls to engage marketers, explain services, and maintain strong client relationships through regular follow-ups. Addressed and resolved order discrepancies, delays, and quality concerns to ensure client satisfaction. Worked closely with internal teams to provide timely updates and solutions, ensuring seamless service delivery.
FoodoMarket
Sales Agent
January 2023 - May 2023
Conducted cold calls to generate leads, establish new client relationships, and build trust through tailored solutions. Delivered exceptional service, addressed concerns, and offered ongoing support to ensure client satisfaction and retention. Resolved client complaints promptly and professionally, strengthening relationships and fostering loyalty.
Education
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