Haya Al Habal
HR & Administrative & Customer Relationship Manager at VILLA & MORE
Business Administration at Damascus University Faculty of Economics
Syria
Experience
VILLA & MORE
HR & Administrative & Customer Relationship Manager
September 2020 - Present
Building HR department processes and systems Coordinating & supervising all admin & HR functions using Zoho system Acting as a link between employees & management Preparing monthly payroll, employee handbook, job analysis and job descriptions Answering & receiving clients' inquiries Preparing & sending proposals & estimates Coordinating with other departments to close deals Building CRM processes and monitoring its application Hiring & training HR & CRM team members
MAGNiTT
Intern
April 2020 - June 2020
-Product development: testing a new product and providing feedback on it. Helping with development of an existing product “The investor application” by categorizing 700 questions submitted on the platform, into groups to make it easier and faster for them to submit an application in the future. -Business Development: 2 map sheets on potential corporate and companies to offer MAGNiTT services to.
Pilotlabs Accelerator
Program Coordinator
October 2018 - September 2019
-Handling communications and coördination with +50 applications and any possible collaborations. -Following up with the 4 startups teams of the first batch and providing support in anything they may need on a daily basis and during weekly followup meetings with the accelerator board members. -Managing the accelerator digital presence including social media content creation, designing posts, as well as monitoring the website building process, translating it into Arabic and adding content to it. -Organizing and archiving the accelerator documents on google drive including financial, legal, curriculum records and startups updates sheets. -Setting up the accelerator co-working space including the purchase of furniture, supplies, and equipment. -Writing startups content and translating 5 video contents, as well as blog posts. -Conducting a workshop about product market fit and organizing two other workshops.
Jusoor
Bookkeeper
August 2017 - May 2018
-Working on the organization Quickbooks accounts by adding and importing an average number of 100 transactions by monthly -Organizing finances for three charity organizations, in the US, UK, and Canada, with an annual overall operating budget of $1.5m, including monthly bank statements, reports for five fundraising platforms, donations invoices and receipts issued to donors, and legal and authorization documents. -Finalizing accounts for the organization’s three schools in Lebanon. Preparing financial reports for internal use and for audit and tax return preparation for three entities in 2017. -Communicating with donors and payers about financial transactions and sending them receipts and invoices, reaching 100 donors in 2017 -Reconciling more than 2000 transactions for 2017 for four entities USA, Canada, UK, and Lebanon.
Education
Business Administration
Damascus university
Graduated in 2020
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
English
Skills
Events Management
Social Media Management
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