Jawad El Masri
Engineering Management at University of Debrecen
Hungary
Hi, I'm Jawad El Masri!
Customer Service Agent at Transcosmos
A dream doesn't become reality through magic; it takes perseverance, determination, and hard work. With these values, I had always planned and pursued my life to reaching my desired goals. A fast-learner, passionate, self-motivated, and detail-oriented Engineer; well-versed in Computer-Aided Design programs and MS Excel, Word, Powerpoint and Project. Raised upon the spirit of team-work throughout my life activities and responsibilities, I acquire good leadership and communication skills and enhanced emotional and social intelligence; I work great in teams and adapt easily to new atmospheres and circumstances. Being able to manage my time and work well under pressure has helped me undertake new challenges constantly and thus succeed. Always keen on utilizing every chance for self-development, attaining new skills and surpassing in whatever task I'm working on, hence reinforcing my career and extending my horizons. Pursuing a Master's degree in Engineering Management at the University of Debrecen to contribute to a more organized, efficient and advanced world. Some studied courses include: Lean Management, Operations Management, Human Resource Management, Organizational Behavior, Project Leadership, Econometrics, Corporate Finance, Supply Chain, Process Optimization, Basic Management Accounting, Negotiation & Conflict Management. Seeking an opportunity within my field to employ and develop my skills with dedication. (internship/full-time job starting from the Summer of 2021)
Experience
Transcosmos
Customer Service Agent
September 2020 - November 2020
RyanAir Team - • Serving and helping customers via calls and chats with their inquiries regarding any RyanAir travel services, regulations, updates, advice, etc. by using relevant software information systems linked to RyanAir and Transcosmos.
Arab Engineering Office
Site Engineer
April 2019 - August 2019
• Oversaw on-site construction works while liaising with workers and subcontractors, which improved the quality and speed of work. • Performed BOQs, Bar-Bending-Schedules, and miscellaneous office tasks, increasing work efficiency by 20% and decreasing MUDAs.
Masri Topographes Office
Assistant Land Surveyor
November 2018 - April 2019
• Set out AutoCAD 2D maps of property boundaries, elevations, roads, site excavations, and constructions works using a total station and GNSS, leading to enhanced efficiency and aiding in faster results. • Set up AutoCAD 2D maps of current projects and properties, and introduced the better us of Civil3D into the office, performing models of roads and sanitary sewer networks in a much more effective and accurate way than before.
CMC di Ravenna
Intern
August 2017 - September 2017
• Inspected the application of pipes, TBM bored tunnels, and relative materials installation on sites • Studied the project requirements and specifications, quality plan, method statement, and relevant procedures at the QA/QC department • Assisted in the submittal of RFIs and checked the compliance of materials with project specifications
General Engineering & Contracting Company
Intern
June 2017 - July 2017
• Interacted with the contracting and consulting engineers following step by step procedure of the construction and control of the project (formwork, concrete tests and casting, steel reinforcements, etc…) • Helped in the coordination of information between the contractors and site supervisors and workers • Studied how to undergo activities and practices complying with the company’s procedures and specifications
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
Native
English
Professional
French
Beginner
Skills
Team Problem Solving
Leadership
Lean Management
Problem Solving
Excel
PowerPoint
Word
Microsoft Project
Etabs
AutoCAD Civil3D
AutoCAD
Emotional Intelligence
Teamwork
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