Adeyemi Adetola. Whitehope
Manager, Enterprise Accounts Management at Jetstream Africa
Supply Chain Management at Rome Business School
Nigeria
Hi, I'm Adeyemi Adetola. Whitehope!
Manager, Enterprise Accounts Management at Jetstream Africa
Experienced and proven management professional with extensive engagement leading, building, and scaling operations across the supply chain, logistics, mobility, and technology-powered business space.
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Experience
Jetstream Africa
Manager, Enterprise Accounts Management
January 2023 - Present
Managed communications and visibility of end-to-end inventory movement of client from warehouse pickup to destination ports delivery as well as door-to-door operations of cargo shipments either as imports or exports. Led the enterprise sales engagement for new customers’ acquisition in the Nigerian market from upselling to onboarding resulting in 3x sales revenue and freights operations engagement from 2% to 24% within 10 months. Led strong relationship engagements with customers to increase technology product adoption to maximize business value with a 64% increased rate in technology adoption in the Nigerian market Served as the main point of contact (POC) for Jetstream Africa’s biggest six (6) enterprise clients in the Nigerian market with a churn rate reduction of 7%. Curated and implemented the commercial strategy on clients invoice value negotiation with Jetstream Africa resulting in a 70% cash-to-cash cycle improvement in the Nigerian market and an enterprise adoption across Jetstream Africa’s market operations. Owned the customer experience and ensure timely resolution of escalated queries and inquiries, escalating to de-escalate as required with a 73% increased resolution time.
Jetstream Africa
Manager, Enterprise Accounts Management
January 2023 - Present
Managed communications and visibility of end-to-end inventory movement of client from warehouse pickup to destination ports delivery as we as door-to-door operations of cargo shipments either as imports or exports. Led the enterprise sales engagement for new customers’ acquisition in the Nigerian market from upselling to onboarding resulting in 3x sales revenue and freights operations engagement from 2% to 24% within 10months. Led strong relationship engagements with customers to increase technology product adoption to maximize business value with a 64% increased rate in technology adoption in the Nigerian market Served as the main point of contact (POC) for Jetstream Africa’s biggest six (6) enterprise clients in the Nigerian market with a churn rate reduction of 7%. Curated and implemented the commercial strategy on clients invoice value negotiation with Jetstream Africa resulting in a 70% cash-to-cash cycle improvement in the Nigerian market and an enterprise adoption across Jetstream Africa’s market operations. Owned the customer experience and ensure timely resolution of escalated queries and inquiries, escalating to de-escalate as required with a 73% increased resolution time.
N/A
Principal Partner: Szenaz Solutions Consulting
June 2022 - December 2022
Led LBSL<>234Parts Ltd customer onboarding and commercial negotiation of automobile spares VMI contract with over N150,000,000 ($300k) gross transactional value (GTV). Facilitated 234Parts Ltd<>Moove Vehicle Ltd customer onboarding and commercial negotiation for fleet maintenance and repairs service contracts with N20,000,000($40k) month-on-month recurring revenue on a projected $500k annual transactional value as ARR. Facilitated the commercial engagement for N10,000,000 outstanding debt revenue recovery for 234Parts from Moove Vehicle Ltd within 2-months of engagement. Developed the internal standard operating procedures (SOP) document for One Alpha Ryde Ltd, an intercity mobility startup a subsidiary of KK Leasing Ltd. Curated enterprise Technology adoption framework and standard operating policy integration process for operational efficiency and cost control mechanism (Isidore Operations) with a 17% impact measure at first two months adoption. Ensured that client SMEs instructions are strictly adhered to in order to minimize operational risks and meeting the clients' needs during a current trade transaction to improve risk visibility by 75% (Isidore Operations). Built and managed strategic stakeholders for efficient end-to-end Isidore supply chain operations resulting in full onboarding of (1) 3PL and (4) TSPs in 1 month (Isidore Operations). Executed community engagement in commodity farming communities with 702 farmers across five (5) northern states within 1 month (Isidore Operations). Oversee and evaluate suppliers and buyers participation in trade engagement for required payable documentation in-line with internal stakeholders’ checklist for approval (Isidore Operations).
Szenaz Solutions Consulting
Principal Partner
June 2022 - December 2022
Led LBSL<>234Parts Ltd customer onboarding and commercial negotiation of automobile spares VMI contract with over N150,000,000 ($300k) gross transactional value (GTV). Facilitated 234Parts Ltd<>Moove Vehicle Ltd customer onboarding and commercial negotiation for fleet maintenance and repairs service contracts with N20,000,000($40k) month-on-month recurring revenue on a projected $500k annual transactional value as ARR. Facilitated the commercial engagement for N10,000,000 outstanding debt revenue recovery for 234Parts from Moove Vehicle Ltd within 2-months of engagement. Developed the internal standard operating procedures (SOP) document for One Alpha Ryde Ltd, an intercity mobility startup a subsidiary of KK Leasing Ltd. Curated enterprise Technology adoption framework and standard operating policy integration process for operational efficiency and cost control mechanism (Isidore Operations) with a 17% impact measure at first two months adoption. Ensured that client SMEs instructions are strictly adhered to in order to minimize operational risks and meeting the clients' needs during a current trade transaction to improve risk visibility by 75% (Isidore Operations). Built and managed strategic stakeholders for efficient end-to-end Isidore supply chain operations resulting in full onboarding of (1) 3PL and (4) TSPs in 1 months (Isidore Operations). Executed community engagement in commodity farming communities with 702 farmers across five (5) northern states within 1 month (Isidore Operations). Oversee and evaluate suppliers and buyers participation in trade engagement for required payable documentation in-line with internal stakeholders’ checklist for approval (Isidore Operations).
Moove Vehicle Ltd (High Growth Startup)
Country Manager: Full-Time
September 2021 - July 2022
Executed and managed a scale-up project plan that increased the operating fleet size from 561 to over 1000+ operating assets. Deployed a project costing over N1,000,000,000b+ with a cost saving of 16% on the capital budget allocation; Developed and implemented internal accidents and insurance claims monitoring process, which achieved a 7% recovery cost on accidental vehicles in operations from insurance partners. This process was adopted and scaled across Moove’s SSA operations (Sub-Saharan Africa); Managed the in-country operating capital asset base of over N3b+ naira with P&L cost control. Developed and implemented the fleet visibility health check framework that achieved 98% visibility status through telematics on operating and non-operating assets with global adoption across Moove’s SSA operations (Sub-Saharan Africa) with effective stakeholders management skills; Maintained a global operating assets utilization rate of 91% across existing fleet products (UberGo, UberX, UberConnect & UberMoto) with adequate monitoring of multiple stakeholders daily operations; Managed people operations that maintained a global drivers’ remittance collection rate at 97% across all fleet acquisition products. Developed and launched the business expansion plan for product city operations in Lagos and Oyo state (UberMoto & UberConnect) the two mega cities in West Africa. Developed an 18 months DTO (Drive-To-Own) assets acquisition product for the Lagos fleet marketplace and this became the most preferred product accepted by drivers with the flexibility of ownership. Managed countrywide people operations and engagement within the Nigeria marketplace business to ensure a cross-functional team synergy of over 60+ people.
Moove Vehicle Ltd (High Growth Startup)
Country Manager
September 2021 - July 2022
Executed and managed a scale-up project plan that increased the operating fleet size from 561 to over 1000+ operating assets. Deployed a project costing over N1,000,000,000b+ with a cost saving of 16% on the capital budget allocation; Developed and implemented internal accidents and insurance claims monitoring process, which achieved a 7% recovery cost on accidental vehicles in operations from insurance partners. This process was adopted and scaled across Moove’s SSA operations (Sub-Saharan Africa); Managed the in-country operating capital asset base of over N3b+ naira with P&L cost control. Developed and implemented the fleet visibility health check framework that achieved 98% visibility status through telematics on operating and non-operating assets with global adoption across Moove’s SSA operations (Sub-Saharan Africa) with effective stakeholders management skills; Maintained a global operating assets utilization rate of 91% across existing fleet products (UberGo, UberX, UberConnect & UberMoto) with adequate monitoring of multiple stakeholders daily operations; Managed people operations that maintained a global drivers’ remittance collection rate at 97% across all fleet acquisition products. Developed and launched the business expansion plan for product city operations in Lagos and Oyo state (UberMoto & UberConnect) the two mega cities in West Africa. Developed an 18months DTO (Drive-To-Own) assets acquisition product for the Lagos fleet marketplace and this became the most preferred product accepted by drivers with the flexibility of ownership. Managed countrywide people operations and engagement within the Nigeria marketplace business to ensure a cross-functional team synergy of over 60+ people.
Integrated Dairies Ltd
Team Lead: Logistics & Distribution
July 2020 - September 2021
Within 6 months of onboarding, achieved a 95% cold chain assets operations availability for secondary distribution and 85% operations availability on primary distribution assets from a deteriorating state of 40% and 55% respectively. Developed a new internal process for monitoring the operational health check of all logistics and distribution assets nationwide allowing for the adequate roadworthiness of vehicles with a reduction of harassment of law enforcement officials, reducing unplanned expenses by 30%. Improved primary distribution truck-out time due to positive revamp projects on assets cooling units comparing 2020 H1, H2, and H1 2021 with 3.2%, 7.8%, and 10.74% respectively. Managed nationwide secondary distribution activities with a 12% cost savings on product damage trade returns through effective and continuous cold chain management across multiple distribution centers with sub-optimization levels. Project managed and developed the EPM-ERP (Odoo) framework on operations data workflow for supply chain and logistics management. Developed a new internal process of measure with over 90% global assets visibility. Oversaw logistics planning and distribution operations of fresh dairy products within multiple distribution network channels with a team of 32 drivers on a fleet of 48 assets, reporting to the COO Supply Chain and a direct report of mid-level management officers.
Integrated Dairies Ltd
Team Lead: Logistics & Distribution
July 2020 - September 2021
Within 6 months of onboarding, achieved a 95% cold chain assets operations availability for secondary distribution and 85% operations availability on primary distribution assets from a deteriorating state of 40% and 55% respectively. Developed a new internal process for monitoring the operational health check of all logistics and distribution assets nationwide allowing for the adequate roadworthiness of vehicles with a reduction of harassment of law enforcement officials, reducing unplanned expenses by 30%. Improved primary distribution truck-out time due to positive revamp projects on assets cooling units comparing 2020 H1, H2, and H1 2021 with 3.2%, 7.8%, and 10.74% respectively. Managed nationwide secondary distribution activities with a 12% cost savings on product damage trade returns through effective and continuous cold chain management across multiple distribution centers with sub-optimization levels. Project managed and developed the EPM-ERP (Odoo) framework on operations data workflow for supply chain and logistics management. Developed a new internal process of measure with over 90% global assets visibility. Oversaw logistics planning and distribution operations of fresh dairy products within multiple distribution network channels with a team of 32 drivers on a fleet of 48 assets, reporting to the COO Supply Chain and a direct report of mid-level management officers.
100Kobo Logistics Ltd (High Growth Startup)
Enterprise Operations Manager
January 2019 - July 2020
Oversaw planning and operations of seven enterprise business units with combined revenue generation of over N250m ($694k) MoM with direct supervision of 7-junior officers, and over 50 indirect field staff. Developed a new internal process for PoD (Proof-of-Delivery) monitoring and visibility on all assigned business units to ensure business liquidity. Recovered unpaid revenue of assigned business Unilever & Henkel-EGIL operations to the tune of N132m ($366k) accrued over ten months. Renegotiated clients (Unilever, Henkel-EGIL) commercials terms of engagement with an additional 5% to 7.5% margin across nationwide cargo delivery routes. Managed oversaw the processing of clients' payable and receivable as well as discounted invoicing for transport carriers. Managed new business development engagements and client acquisition with a 12% revenue contribution to global operating projection with new and existing business stakeholders’ relationship management. Curated the EPM-ERP framework development on operations data capture for electronic waybill documentation. Managed P&L for the seven enterprise business clients on logistics service operations in line with the organization’s projected revenue targets.
100Kobo Logistics Ltd (High Growth Startup)
Enterprise Operations Manager
January 2019 - July 2020
Oversaw planning and operations of seven enterprise business units with combined revenue generation of over N250m ($694k) MoM with direct supervision of 7-junior officers, and over 50 indirect field staff. Developed a new internal process for PoD (Proof-of-Delivery) monitoring and visibility on all assigned business units to ensure business liquidity. Recovered unpaid revenue of assigned business Unilever & Henkel-EGIL operations to the tune of N132m ($366k) accrued over ten months. Renegotiated clients (Unilever, Henkel-EGIL) commercials terms of engagement with an additional 5% to 7.5% margin across nationwide cargo delivery routes. Managed oversaw the processing of clients' payable and receivable as well as discounted invoicing for transport carriers. Managed new business development engagements and client acquisition with a 12% revenue contribution to global operating projection with new and existing business stakeholders’ relationship management. Curated the EPM-ERP framework development on operations data capture for electronic waybill documentation. Managed P&L for the seven enterprise business clients on logistics service operations in line with the organization’s projected revenue targets.
Transport Services Ltd (Oil & Gas Projects)
Contract Supervisor
May 2014 - December 2018
Worked closely with Axxela Energy Management Team (EMT) to continually monitor live data and make recommendations to the TSL head of operations to meet set operational goals. Oversaw all safety standards and precautions adherence in the daily transportation of gas cargo as required. Managed a portfolio of supply contracts to OVH Energy Plc Premium motor spirit Supply to the North, East, West, and Southern Nigeria on triangular operations. Achieved 97.5% rate of average delivery rate on all products shipped to transit depots and customers’ locations nationwide. Achieved 99.8% rating on asset real-time monitoring via telematics, which reduced drivers’ illegal activities and increased truck TAT for optimal fleet operations. EPM-ERP framework development of project Magenta operation data warehousing structure implementation. Achieved a 99.8% rating on assets safety and quality assurance checklist for fleet operations.
Transport Services Ltd (Oil & Gas Projects)
Contract Supervisor
May 2014 - December 2018
Worked closely with Axxela Energy Management Team (EMT) to continually monitor live data and make recommendations to the TSL head of operations to meet set operational goals. Oversaw all safety standards and precautions adherence in the daily transportation of gas cargo as required. Managed a portfolio of supply contracts to OVH Energy Plc Premium motor spirit Supply to the North, East, West, and Southern Nigeria on triangular operations. Achieved 97.5% rate of average delivery rate on all products shipped to transit depots and customers’ locations nationwide. Achieved 99.8% rating on asset real-time monitoring via telematics, which reduced drivers’ illegal activities and increased truck TAT for optimal fleet operations. EPM-ERP framework development of project Magenta operation data warehousing structure implementation. Achieved a 99.8% rating on assets safety and quality assurance checklist for fleet operations.
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Languages
English
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