Shimaa Hafiz

Helped the employees in the back office. I was having access to their computer under their permission to bring to customers their account statement, enter new credit cards at the system and to run the queue. Met the customers' inquiries and helped them fill their applications in the reception. In the customer service I've learned how employees doing their best to achieve their target and how to communicate with the customers.

I've learned how to apply taxes on 3 companies and one of them I made it alone. Made Journal entries, balance sheet and account statement. Entered the data on the system.